Montgomery Plumbing

Montgomery Plumbing has a strong base of loyal, repeat customers who consistently praise their promptness, friendliness, and fair pricing across many years of reviews. Professionalism scores well overall but is meaningfully dragged down by two notable negative experiences: one reviewer felt treated rudely over a payment method dispute, and another found the elder Montgomery less than personable an... Read more

Montgomery Plumbing has a strong base of loyal, repeat customers who consistently praise their promptness, friendliness, and fair pricing across many years of reviews. Professionalism scores well overall but is meaningfully dragged down by two notable negative experiences: one reviewer felt treated rudely over a payment method dispute, and another found the elder Montgomery less than personable and discovered their dishwasher line had been disconnected after the visit. Project completion is similarly mixed — the majority of reviewers report jobs finished thoroughly and on time, but one serious complaint describes a gas line coupling fixed incorrectly and then disowned by Mark when the customer sought a callback, which is a significant follow-through failure. Experience scores reflect solid general competence and problem-solving praised by many customers, offset by the disconnected dishwasher incident and the failed coupling repair, which suggest inconsistency in quality control especially when the helper or apprentice son works alone. Read less