Olympus Custom Homes

Overall, the reviews present a polarized view of customer satisfaction. The positive reviews commend Jose and Cesar for their exceptional workmanship, ability to stay on schedule, and effective communication throughout the remodeling process. Clients were particularly appreciative of the attention to detail exhibited in the projects, which contributed to a high level of satisfaction. However, con... Read more

Overall, the reviews present a polarized view of customer satisfaction. The positive reviews commend Jose and Cesar for their exceptional workmanship, ability to stay on schedule, and effective communication throughout the remodeling process. Clients were particularly appreciative of the attention to detail exhibited in the projects, which contributed to a high level of satisfaction. However, contrastingly, the negative review centers on a significant lapse in communication, where scheduled meetings were missed and calls were ignored, leading to frustration for the potential client. This highlighted a fear of unreliability, emphasizing the importance of professional conduct, especially in circumstances where trust and timely communication are crucial for home projects. The overall sentiment indicates that while Olympus Custom Homes has talents within its team capable of delivering quality work, there is a critical need for consistency in communication and professionalism to enhance overall customer experience and avoid negative perceptions. Read less