Review and analyze now for company Maverick Drain and provide the analysis in the discussed format for the following reviews: '''I believe in honest reviews. Maverick responded quickly with an estimate to snake my kitchen sink to clear a clogged drain.
They arrived and increased the quote from $150 to $270 because they had to disconnect the PVC pipe under the sink. I agreed to the increased price and noticed it took them 2 minutes to disconnect the PVC pipe! I asked why they needed to charge $120 for such an easy task! They said is $200 ok? And I said yes.
They snake cleared the clog and when they put the PVC pipe back on, it was leaking a little. They quoted me an additional $120 to replace the PVC pipe under the sink.
Total $320 for 90 mins of work. I'm not sure if that was a reasonable price but I paid it.
He told me to call if I have any issues and he asked for a Yelp review therefore I'm giving my best one. I am incredibly disappointed in what I can only call an attempt to squeeze money out of a female homeowner who looks like she can afford to pay.
I bought a new house, plumbing, water heater all new. The only thing that bothered me was that the hot water worked everywhere except the showers.
The sinks got hot perfectly fine. I know that it might not be a job for a plumber but I contacted a few anyway in hopes they could help.
I specifically clarified that it was not an issue with the plumbing but the water controls. I was scared to DIY it myself.
Maverick Drains responded quickly and scheduled an appointment in the next few days, which I appreciated. They arrived and without even opening the faucet controls ("If it broke, then it would be my fault") so I ended up unscrewing the faucet head myself only to be told that it was a blockage and the builders did a poor job cleaning up.
All this diagnosis without barely touching or examining the faucet interiors. He gave me an estimate of $250 per faucet to "clean it out" and needed to go to the hardware store to get some parts.
That didn't smell right. I asked to think about it.
I googled adjusting safety valve on faucets, watched a bunch of YouTube videos, took a stiff shot of liquid courage and fixed both myself within 10 minutes. No blockage.
I now have hot water without paying $500. So either this plumber was so incompetent he didn't know what the problem was when a complete amateur can, or he was trying to fleece a woman living alone out of $500.
Both are equally distasteful to me. I would not trust this company at all.
The technician was responsive and on time. when the drain failed to drain, he returned immediately and fixed everything.
Price was very reasonable. Great and affordable service! They worked with our budget and they fixed all five of our bathroom shower/sink and kitchen sink clogs the same day.
Now everything drains so fast, its crazy. Thank you guys!! Santos is my go to.
I refer him to friends and family and even does work on my house. I know hell do the right job because i am a home inspector and ive seen his work first hand Santos and his team are always my go to for all plumbing needs.
Also have referred him out to a number of my family members. Anything plumbing related, he can do.
No job too big, no job too small. He's a good guy with a good heart and doesn't show his butt crack! Was referred to Santos Plumbing by a coworker who had used their service.
Also called other plumbing companies but ultimately chose Santos Plumbing based upon their ability to thoroughly assess my home's need(spent over an hour discussing after diagnoses) and provide a honest professional action plan within my budget. I called Santos on Friday and the first question he asked me was whether the situation was an emergency.
He wanted to understand if he needed to redirect some of his team to my house if needed....at no extra cost!!! After speaking with him for a few mins, I quickly understood that this is a business owner that cares about his clients. We scheduled to meet the next day so that he could diagnose the problem using state-of-the-Art equipment.
After a thorough discussion of the options, I scheduled to have the job performed the next day. He and his team arrive at the arranged time and started working immediately.
I could tell they were very familiar with the job and wasted no time throughout the job. Although it was a 90 degree day, his team was in high spirits from start to finish.
I visited the work site multiple times and Santos was able to loop me in step-by-step. I'll definitely be using Santos Plumbing for all of our plumbing needs and will certainly be referring them to friends/family.
Thanks for the job well done Santos Plumbing!!! HIGHLY recommend Maverick Drains to friends and family whenever they ask "Do you know anyone who does great plumbing?" I've personally used their services several times over the last year and the owner ALWAYS comes through like a true professional. Completes all jobs to 100% satisfaction.
They offer multiple alternatives to projects and are highly skilled at what they do. I'd like to be stingy & not share this business with anyone.
I'd like to keep their outstanding plumbing services for my own properties, but I have alot of respect for the owner and this business. I hope they continue doing great work bc professionals like this are a rarity.
Highly recommend! I have a kitchen sink back up . They are professional service .
very prompt and honest and they are awesome. Very police.
Price is good also. There are no words to say how much we appreciate Santos Plumbing, specifically Santos.
We called them this morning about a leaking water pipe, they were very prompt and efficient, they were very honest and professional, they took the time to explain the options available to my husband and I to fix the problem. They discovered the problem and were able to fix it expeditiously at a very fair price.
We are very appreciative of their hard work and will highly recommend them to friends and continue to use their services in the future. Thank you !! .
We are very happy customers and pleased with the same day water line replacement and all the extra work they did! Thanks again. I was really impressed with Santos Plumbing.
I put the request in for service super early at 7am, and he was the first person to respond! I was making this call for my mom, and I was really happy to find someone who was safe and reliable to take care of her. Really responsive and got out to us same day! He fixed the garbage disposal really quickly at a really affordable price and I will 100% be calling him for any other plumbing issues in the future.
Great service! They answered my yelp request very quickly and came to my house within an hour. They tried to snake my toilet but it didn't work.
They were honest with me and discussed what happened. They told me what the next steps would be and asked for my permission before moving forward.
I would have given them 5 stars easily! The only slight problem was that the technician they sent out didn't speak English, but he found a solution to that problem easily....he called someone at the office and had that person translate everything to me. Everything worked out as it did and I was so happy....and it didn't take that long.
I will definitely be using them again. I believe this is one of the best company, the owner Mr.
Santos was very knowledgeable, friendly, and honest. He gave us a fair estimate of the project, and it was completed in one day.
This is a family business, and his employees are honest and hard working individuals. Completely satisfied!! Emergency plumbing issue happened, santos was able to come to my place to check out the problem within 30 minutes of call then Diagnosed and gave quote just a couple of minutes after.
I really appreciated this because there was no time to waste since my problem needed to be fixed ASAP. He was able to recommend a specific brand for replacement parts and even gave me time to do my own research.
If you're like me and question everything you understand how important that was! Lol After agreeing to the job, Santos purchased all parts needed and installed same day! he was fast, efficient and the works looks extremely and clean. My water Is now running perfect and most importantly back to warm.
You can really tell he knows what he is doing. I sincerely feel that he really is an honest guy who enjoy he's job.
Overall I was extremely satisfied with his communication, customer service and work completed. Not once did I feel uncomfortable, Or doubt in my mind that I had made the right decision by going with him.
I would 100 % recommend him to Family and friends. So if your looking for a trustworthy plumber who has the experience and knowledge to complete your job professionally , know that they will take care of you.
Thanks again Guys!!! My husband and I referred by a family member, excellent, professional plumbing company, Mr. Santos Monge knows his stuff, he explained everything to us! His employees are friendly and hard working, finished in one day, he re-drain our entire property and replaced our damaged pipes! Also replaced our kitchen water faucets and shower faucet, I am happy camper! Thank you so much I am very satisfied with the service provided by Santos from Sam's Plumbing and Rooter.
He unclogged a bathroom sink within minutes. He even put the sink back together that I took apart! He was respectful, used COVID safety precautions AND made an emergency call on a Sunday without charging a fortune for it.
His pricing is very reasonable, so reasonable I kicked him a little extra in the end. I will use them again as I believe they know their job well and are honest.
Thank you Santos! I highly recommend Sam's Plumbing and Rooter for anyone's plumbing needs. Santos and his team did a great job! I had a shower drain that was not working, they came in in the time they said, took care of the problem and at a great price.
I would recommend them again and again! Santos did a great job. He was thorough with his evaluation and explained everything that was needed.
I definitely recommend! Water heater pilot went out, able to fix issue, with warranty along with providing estimate to replace. We had wall leaking problems on two floors, they responded quickly.
When they arrived they protected our floor and carpet, identify problems fast and fixed it very efficient. They solved both areas after opening up walls, they repiped and installed the walls back to normal, cleaned everything before they left.
We are very satisfied with their experiences, high efficiency and job quality, would highly recommend if anyone has a plumbing issue. Completed 2 services under an hour.
Fast clean and honest. Needed some bathtub faucets adjusted and replaced! Also toilet inspected and also fixed! Thank you for the fast response to get this repaired quick! Santos is great! He was able to quickly diagnosis our problem and fix the issue.
On top of that, he was able to fit us in on his schedule with very short notice. We will definitely be using him again for all our plumbing needs.
They installed a new TOTO toilet and Frameless shower door . I was very pleased with their work and fair price.
I will be using them in the future for all my plumbing work. Thanks SAM Plumbing Super quick and responsive faucet installation service.
Was able to give us a fair quote with no additional prices. $200less than what we were quoted for from another business.
Highly recommended for anyone who just want things done in a timely manner. Santos was very professional.
He let me know my options & finished the job promptly. If I need anything else I will be calling him back for sure.
Santos and Eric were amazing!!! Showed up for a quote and were able to stay to do the work right then. They also did a couple of other things we needed.
Our new go-to for plumbing needs!!! I can't say enough how happy we are with them and the work!! A+++ These guys respond quickly and came out to my house ASAP. I had clogging due to old pipes in my garage/laundry area.
They gave me a free estimate on site and also gave me options with no pressure. They got the job done same day, all new plumbing from my garage to my house.
Super friendly and knowledgeable. I will Definitely recommend them to my friends and family and going to continue to use them for future plumbing needs.
Great job Very reliable Came out same day We paid what we were quoted I highly recommend this company Since writing my first review, I've used Sam Plumbing for three additional jobs: replacing a garbage disposal, replacing the kitchen-sink faucet, and doing a pressure cleaning of the mainline. All three jobs were done in a timely and professional manner.
For the sink faucet, Marc was able to customize the fit of the faucet product purchased from Home Depot, since the dishwasher ventilator prevented the entire faucet base from being installed. For the mainline cleaning, Santos first ran the camera to show me the roots growing into the mainline.
He told me that a pressure cleaning would temporarily eliminate them (for about three years), or I could go with a long term solution of re-piping. I went with the pressure cleaning with a 6 month warranty.
After the finishing the cleaning, he ran the camera again, and it was clear that the roots were gone and the entire line looked clear. I highly recommend Santos and his crew and will continue to use them for all my plumbing needs.
Santos and his crew really know their trade, and seem to enjoy their work. He did a great job fixing a running toilet.
Very courteous. Will be using his services again.
Found a pool of water under the kitchen sink after dinner. The plumber that I used before was fully booked for the week, and Sam Plumbing was quick to respond to my request on Yelp late evening with a free estimate.
Santos came out the next morning and provided honest assessment of 3 contributing issues. He fixed the leak at a very reasonable price.
I was a little concerned initially as they didn't have many reviews yet, but I found his service to be professional, courteous and prompt. I am glad that I chose them and would definitely use them again! I had an emergency plumbing situation, went through my contacts list and found Sam's Plumbing & Rooter's number.
Spoke to Sam, and then, Cindy. Immediately, they sent Roberto to resolve the problem.
I truly appreciated their very quick response, technical knowledge on the problem and very professional attention and attitude. I appreciated the assistance they provided today on short notice.
Francisco and his technician were very professional and tackled the issue quickly. Highly recommended.
Santos came out to fix our water heater within 40 minutes. Hubby said he was professional helpful and didn't try to take us and make us spend money unnecessarily! Highly recommended We woke up today to a leaking pipe today.
It was outside that led to the hot water boiler. We found Sam plumbing on yelp and got a very fast response.
They gave a quote right away non of the well it will be x$ to come out and give a quote and then if we fix it you can apply it to the cost of the job. Nope! They were straight forward.
Said they had some that could be here between 1pm-2pm and they did. Santos was the technician and was very friendly and knowledgeable.
He gave a suggestion to fix the pipe along with a smaller pipe that led into the boiler that was rotten. He showed that it had a potential to start leaking like the one we were having fixed.
I never would have seen it if he didn't point it out. He was not pushy just recommend it.
I went with the suggestion so I don't wake up to it leaking or burst and have to call them out again and maybe in the middle of the night or at a time they are busy. He provided a very good estimate to have all the galvanized pipes replace with a few price options.
I highly recommend them and will be using them for future plumbing needs! Thanks Sam Plumbing keep up the great work!'''.
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