Review and analyze now for company Mr. Speedy Plumbing-West Hollywood and provide the analysis in the discussed format for the following reviews: '''Very quick and efficient communication with the office and actual plumber coming to the house.
Had a leaking toilet and Robert came out in a very timely fashion and was able to get toilet fixed. Kept area clean and ensured everything was put back properly.
I had an outstanding experience working with this company. Good plumbers are hard to come by from the initial phone call to the quick service and reasonably priced repair.
I am very satisfied with my experience I highly recommend. I've used Speedy for several years for small and large jobs.
I manage several apartment buildings and it's good to have qualified and responsive plumbers to help you. Fred assisted me in an emergency over FaceTime! great response time and super nice.
He helped assist me while a pop in my house burst. We've used Mr.
Speedy Plumbing for years at our nearly 100-year-old house in Miracle Mile. From fixing leaks with our washer connection to replacing faucets, toilets, and our drain clean-out in the kitchen, they have been reliable, predictable, and fast - and they know what they're doing! The latest adventure this week was the replacement of our in-wall (tile) shower faucets - which are about 30 years old.
These are non-standard faucets that have odd replacement cartridges that are difficult to find. People were telling us "Oh, you'll have to cut open your wall to fix those".
Well, Mani came over on a Friday and told us he thought they could find new cartridges - but that it would take some time and research. Since it was a Friday, we decided to wait until Monday to remove the existing cartridge, to not risk not having water all weekend.
Mani came back on Monday, removed the old cartridge, and capped the wall with a plug. On Wednesday night, (last night) Fred contacted me and said, Mani will be over tomorrow (Thursday) at 9 a.m.
to replace all four cartridges in both showers. And that is exactly what he did!! These guys are just good.
They work hard, they have a lot of experience and their prices are fair as well as transparent. I've never felt taken advantage of in more than 8 years of working with them.
They show up on time and the extra bonus is I've always been laughing with the guys while they're here at our home. Bravo, Mr.
Speedy Plumbing team! And thank you. I found Mr.
Speedy on Yelp. I had a plumbing problem on a Sunday and needed help over the weekend.
They are open every day which I like because let's face it, plumbing problems don't always happen only from 9am to 5pm on weekdays. And weekends are the same price as weekdays.
My previous plumber does not work on the weekends and another plumber I called was upset that I called on a Sunday. Mr.
Speedy was the exact opposite, they were happy to help and sent someone out that day (speedy, indeed). What a relief it was to find this company! I have had Mr.
Speedy do several different plumbing jobs for me and have been very satisfied with the work and the reasonable price. On larger jobs, the owner comes out to supervise and make sure everything is going well.
He also picks up the phone when you call him and if he's not available will get back to you in a timely manner. Most importantly, I felt like this company cared and that makes all the difference.
Mr. Speedy is licensed and bonded, offers great customer service, is open every day, is reasonably priced, is reliable, clean and tidy, and always does a great job.
I highly recommend them and would definitely hire them again. Absolutely awful company.
Sell, sell, sell is there motto. Had to have their work redone by another company due to their handyman not following plumbing code.
Buyer beware! I own an apt bldg and Fred (the owner) has always provided top notch service. His technicians are knowledgeable and always discuss what needs to be done in layman language.
My favorite tech is Randy. Fred has addressed many issues that when fixed as recommended, has ended the merry-go-round of repeat problems.
I believe you get what you pay for and this company has been worth the investment. They will be honest in their recommendations and you will pay a fair price for their service.
Al the owner of Midway Locksmith Service Company responded to our need to rekey an apartment and fix couple of apartment entry doors that were not closing. He was timely, efficient and knew what is needed.
I highly recommend Midway Locksmith Service. Well, Mr Speedy came to our rescue again!! We were leaving for Mexico in the morning and discovered that we had a busted pipe leaking raw sewage under our house.
We immediately call Mr Speedy and talk to Fred because we're freaking out. Fred explains what needs to be done with abatement and right after that they will be at our house, "so go to Mexico".
Well, we return and true to his word Antonio is at our house by 9am and the abatement team is at our house by 1:30pm. The next day Fred comes with his team to make sure we get the most professional job done and he explains to us what they will do and how much it will cost.
We are so impressed with the level of service and how fair we were treated. I'm sure most of you reading this know how frighting it is to have to call a plumber and we have a 100 year old home but just call Mr.
Speedy!!! Called, got a miserable quote, was explained to that the tech was new and management fixed the issue. Was done at a reasonable rate and done within a reasonable time period.
They handled the job and corrected the mistake at hand. I needed a plumbing issue fixed right away Mr Speedy came out quickly to help me with a plumbing issue in Carthay Circle.
Called them to fix a clogged sink drain and we're at the door within an hour. Thanks Joe! Excellent fast service! We had a clogged garbage disposal that was quickly becoming a messy problem.
I frantically called and was able to have a technician come out first thing in the morning. Amazing, kind service and very reasonably priced.
Very professional, COVID careful and Highly recommended. Antonio was super helpful.
Very professional (and speedy) service, even on weekends! Highly recommended. Our front lawn pipes bursted in the morning without our notice.
I was calling around 7:40 in the morning and Mr. Speedy had a great response time saying they could get to my house by 9am! Juan Madero came to our door and really helped us out fixing the sprinkler pipes and one of the sprinklers that was broken as well! I highly recommend Mr.
Speedy plumbing true to there name very speedy indeed and ask for Juan!!!! Mr. Speedy is fast and to the point.
I have called them on four different occasions and they were out each time within four hours max. They diagnosed the problem and fixed it fast.
I recommend them. Rude and inconsiderate! Driver flipped me off not knowing he was scheduled to come to my house.
Well...that's enough for me to cancel! Found on Yelp. Called and set up an onsite visit next day to assess the plumbing issue.
Communicative, on time, polite, clean, professional. Got the job done right! A very happy Customer! This company gets my absolute highest recommendation and without question will now be my immediate call for ANY plumbing issues.
When a blockage in the pipes caused sewage to start coming up in the bathtub of our guest house, Gavik arrived within 45 minutes of our phone call. He was incredibly kind and efficient.
He explained his work every step of the way, making every effort to avoid removing the toilet to reach the blockage, in order to save us significant money. In the end, he had to call Randy (the owner?) who arrived with a larger machine.
Together they were able to clear what ended up being roots in the pipes from outside the house. Gavik was meticulous about cleaning up the mess that had been caused by the blockage and I was honestly stunned that I wasn't charged any extra for all the time it ended up taking them to resolve the issue.
They also left me with specific instructions regarding steps we could take to keep the pipes clear to try to avoid large future expenses. I'm just so impressed with the quality and service provided.
Gavik made a fairly horrible situation completely tolerable and I'm truly grateful! We had a leaky sink and a toilet that stopped flushing. GAVIK came and quickly identified the problem.
Fixed both within 30 minutes. He made sure to show me his work and that he fixed both issues before he left.
Bonus for leaving his shoes at the door without being asked. 100% recommend this company! --------------- Update: we ended up needing some plumbing done again due to another issue! PAUL came out this time and was so personable and got the job done.
I'll keep using this company they are great. 1000% recommend Mr Speedy Plumbing.
I've had plumbing issues in the past month and they are prompt to get out and fix the issue. Not to mention Randy is the kindest human being ever! They are super thorough and communicate very well.
TRUST - when it comes to your house, that's the only word that matters. Let me explain why I trust these guys, with a summary of two interactions.
[Long story short, I reached out to plumbers 7 times, and only twice did I get an honest inspection. Both times, it was Mr.
Speedy.] 1. A few months ago, we smelled a gas leak coming from the rear exterior of the house.
In a panic, we dialed 4 different plumbers to get quotes for an urgent inspection. Gas line inspections are not cheap, all but one quoted me several hundred dollars.
Freddy at Mr. Speedy asked me a few questions and was the only one that said for my specific issue, I should call SoCal Gas cause they'll inspect it for free.
Freddy was the only one that recommended I call the gas company. Sure enough, SoCal Gas agreed and said the specific issue I had was their responsibility.
They came out, diagnosed the problem, and fixed it, for free. 2.
We've had problems with our second floor shower for years, and this month we decided to spend the money, whatever it takes, to finally fix the problem once and for all. We called 3 plumbers for estimates and two of them said we need to break all the tile and replace the entire shower.
The only one that gave me a thorough/accurate estimate was Mr. Speedy.
Juan and Randy came out, inspected the shower, as well as the piping underneath the house and realized the root cause was an old/damaged pipe underneath the house. They explained that replacing/re-tiling my entire shower would be a temporary fix, I could just replace the shower valve and the remaining money is better spent fixing the root cause, underneath the house.
They took photos to show/explain the problem and brought out their specialists, Edwardo, Angel, and Carlos to fix the pipes. Edwardo took additional photos so I could see the before and after, the shower works great now, and ultimately, I spent less than the two other plumbers quoted me.
And that's trust. We needed emergency plumbing repairs and the Mr.
Speedy team came by quickly fixing the issue at a very reasonable rate. Will definitely use them again.
Frank has been a pleasure to work with for our building in regards to HOA related plumbing issues. We had some miscommunication issues early on with one of his workers, Randy, but he stepped in corrected everything.
His follow up and attention to us was so great, that we decided to keep the relationship going and now have him and his team doing any and all work for our HOA. I fully trust Frank.
Thank you! Awesome! They were available to come figure out my dishwasher issue in just 2 short hours. Fixed it quickly and was very friendly and professional.
If you're looking for a fast and affordable plumber- this is it! Thanks again for your help. I needed to have a new toilet installed on very short notice.
I'd called Mr. Speedy Plumbing a few months prior to attempt to fix my toilet.
The plumber who came back then was honest with me, and told me it wasn't worth fixing. I took my time shopping around, then needed to rush to get it installed once it arrived.
I'd called to set up an appointment about 24hrs in advance, we had a small communication mishap in confirming my appointment, but Fred came through for me and delivered plumbers to install my new toilet exactly when he said they'd arrive. Two guys came and set it up and hauled the old one away without any problems.
I did pay slightly more than my usual plumber would have charged me, however given the fact that I needed someone basically immediately, I wasn't upset about it. I'd call them again, both times I've called Mr.
Speedy, plumbers came out to me very quickly and I found them easy to work with. No complaints here.
Friendly, honest, affordable no-nonsense service from Mr. Speedy for our water heater.
They responded to my website inquiry, had a tech on-site, diagnosed, estimated, and fixed the problem within a matter of hours. Next time I have any issues with plumbing this will be my one and only call.
Randy was on time, very cordial, and finished the job without any fuss. I want to highlight RANDY! I called and he came to me within 30 minutes and fixed my toilet in 5 minutes.
He's warm and a pleasure to be around! He did the job so quick and was so kind and funny. I would give this guy 10 stars if i could and recommend him any day of the week.
Thank you so so much !!!!! Wow. I have to say I'm impressed.
I decided yesterday that I was able to replace a bathroom sink faucet...well, that didn't quite work out. This morning, after looking at what must have been 100 reviews on Yelp, I called Mr.
Speedy Plumbing and spoke with Fred. He said he could have a plumber out today to resolve the issue.
Randy arrived early, got in there and fixed the issue in a very short time. I highly recommend Mr.
Speedy Plumbing. I called Mr.
Speedy Plumbing and spoke to Fred, the Owner, regarding a clogged kitchen sink. Fred graciously and kindly helped me via a phone call! Fred, thank you so very much!! I highly recommend this place for your plumbing needs! I had a leaky dishwasher plus needed an air gap installed pronto, and Randy handled everything for us and was such a joy to have in our kitchen! Would definitely recommend and appreciate the speedy response and service schedule! Was told that a partially clogged drain would require going to the apartment beneath mine and investigating, and that it couldnt be snaked.
Was charged for the on-site visit and consultation. After coordination with my neighbor, I called another company and they were able to snake the drain, didn't need to visit the apartment beneath mine.
Everything now works perfectly. Great service and the name says it all, speedy indeed! They came, fixed my bathroom and cleaned after themselves.
Would highly recommend! Mr Speedy is great. What's amazing is when you have an issue, they can often come the same day.
All Fred's plumbers are really nice and very good. Fred, the owner is a doll and his prices are fair.
He's done a lot big jobs and small. Wow! This was such a great experience! My shower has been problematic for months and nothing seemed to fix it.
Yesterday I called Mr. Speedy Plumbing and they were there within an hour to fix it.
Everyone was so pleasant and professional. The shower is now working perfectly and I couldn't be happier.
Trust me, use Mr. Speedy Plumbing! Love these guys.
They are my go-to company and I tell all my friends about them. Honest and great pricing.
Great work. On-time and they even clean up after themselves.
My faucet was weird again after 2 weeks and they came back out for zero charge to tighten it. Love that dedication to being a great company! So speedy, friendly, and HONEST! Several months ago, we called Mr.
Speedy to fix a clogged drain in our kitchen. He came out ASAP, fixed it, and said, "This kind of clog always happens in kitchen sinks.
It's really easy to fix - let me show you how to do it so you don't have to keep paying me for a service call." Cut to last night. Our kitchen sink clogged up again, so I went out this morning and FIXED IT MYSELF! Mr.
Speedy is now officially our go-to plumber for all plumbing-related issues. Frank has been very helpful in accommodating our schedules and getting the works done efficiently.
The property had issues with the roots from plants getting in the way of the pipelines. With 1 or 2 hours of hydrojetting, the issues are gone now.
Frank not only helped with the hydrojetting work, but also assisted in the cleaning process, after having learned that the cleaning ladies had issues with the stench. Highly recommended! I have used Mr.
Speedy (Fred) before with good results. Yesterday, a plumbing emergency occurred at our home.
Called Fred who answered phone immediately (no "please press blah blah for this, that") and had Juan arrive within two hours flat. Juan's work, as well as Fred's responsiveness was above and beyond.
The charges were completely reasonable and I give this company my highest recommendation. This is by far the BEST plumbing company.
Recently I had construction work done to my place, when the landlord sent his plumber over the guy turned our water off to fix a sink, when he turned the water on we no longer had hot water in our shower anymore. For two months I've been taking cold showers.
The original plumber we had for our place couldn't fix the problem he created. I've used Mr Speedy in the past for clogs and liked their service so I gave them a try.
I am so glad I did. Paul came over, looked at the problem, told us what he thinks it could be, and he was right.
Fixed the problem within an hour. He's so knowledgeable and worked so quickly.
My only regret is I wish I called them a month ago. But Paul is awesome he did a great job.
Professional and efficient We had 3 plumbers from different companies come try and fix our kitchen sink before the guys at Mr Speedy were finally able to get it done! This was a nightmare of a problem and the suggested course of action was to start opening up walls and change the pipes... So grateful I called up Mr Speedy - I'm not sure how they did it but they fixed it and actually made it better (by tightening the faucet and having it move lighter).
The kitchen sink runs flawlessly and we are finally able to utilize it again. Super professional and genuinely trying to help.
They arrived sharp on time and did it quick, I honestly couldn't recommend them enough! Incredible, incredible service! Like forreal though! My biggest concern with an place I choose to do business with, above all else is customer service. And Speedy Plumber has displays a great quality of efficiency when dealing with clients (such as myself).
I called on a Monday to have three issues delt with: * Boss dropped sunglasses in the toilet (don't ask) * Hot water faucet in bathroom not working * 2nd bathroom had running water issues The rep on the phone told me that because I called last minute for same day service she could fit me in on the schedule between 3pm-5pm. I would be in a meeting during this time so I told her to reschedule for Tuesday morning.
She politely obliged me and told me to expect a technician between 8am-10am. Tuesday, at about 9:45am I receive a call from Rafael, my technician who was running a bit late and wanted to let me know he was on his way after taking care of an emergency.
I didn't trip. I appreciated the call and notification for his delay.
He arrived at about 10:30, not bad at all. In less than 30 minutes Rafael and his assistant Tony were able to knock out EVERY LAST issue I was having with my bathrooms out! * Properly operating toilets * Sink with an overflowing amount of hot agua Oh yeah, and first time custies get a 15% discount on the entire bill.
Hashtag Team No Complaints. Mr.
Speedy Plumbing certainly lives up to its name, they offered to be at my place within an hour. My schedule was such that I was not available until the following morning, and Gavik did a fantastic job! I needed a new garbage disposal, and upon analysis he went to home depot to find the 3/4 horsepower one that was best for my situation.
I needed some additional work with my clogged drain pipes and dishwasher hook-up; luckily, he was able to fix everything with this one visit. It was a thorough, professional, great job! We just recently bought an investment property and it needed a complete overhaul of the plumbing.
Being that I'm not from the area and won't always be around, I wanted to find a company I could trust. I found that with Fred and Dean at Mr Speedy Plumbing.
They replaced the plumbing and waste pipes and installed new fixtures. On top of that, they were a pleasure to be around.
I called and got estimates from several other local companies and none of them were as affordable as the price Fred gave me. They were on time, friendly, and most importantly cleaned up after themselves.
I was a bit disappointed that they didn't have all of the fixtures in stock but I guess that part is out of their hands. Overall I had a great experience with Mr Speedy plumbing and I highly recommend them.
I called them on a Sunday afternoon because my wife notice a leak coming from our ceiling in our kitchen. We were sure where the leak was coming from.
Manny from Mr. plumbing was at our house within 45 min.
He determined that the leak came from a broken flange from our guest room upstairs. He was able to fix the problem at a low coast! These guys are awesome! Kind of expensive for the work they performed.
Also they came to fix one problem and left a different problem. I called to schedule a service and inquire for pricing for the new problem and they said they would have a plumber call me back; however, they did not.
Really frustrating to say the least. Great people! Came over as soon as they could.
Randy and Gervin are very professional and knowledgeable. They did the work quickly and efficiently.
They kept in touch by phone to let me know their exact arrival time. Pleasure to work with.
I would recommend this company. I had a leak from the upstairs bathroom, leaking to the kitchen below.
They sent a plumber the same day to look at the problem. It was bigger than originally anticipated so same plumber came out the next day to fix the problem.
He was on time, professional, competent and very friendly. The price was fair as well.
So hopefully, I won't have any more problems with any more plumbing issues for awhile but if I do, I will definitely call this company. Very easy company to work with from beginning to end.
Scheduled the appointment and Randy was there on time ready to fix the leaky knobs in the shower. He was professional and personable, and fixed the leak very quickly.
I have used Mr. Speedy Plumbing a few times and they always do an excellent job! If something needs work in the future I won't hesitate to give them a call.
Had Manny help me out with a toilet repair for flushing issues. It took one hour and everything was solved.
Manny figured out on his own which pipes to properly shutoff and knew what he was doing pretty well. Would hire again.
Valentine's Day weekend and the sinks are clogged at my job. Called literally 15 different places and everyone was booked.
Exasperated and frustrated, I called Mr. Speedy and they were able to help me out.
Yay! They came within a few hours and their tech, Kevion, worked quickly and efficiently. He was also SO pleasant as were the people who helped and took the payment for me over the phone.
Thank you, thank you! :) Randy was awesome and diagnosed our plumbing issue quickly and effectively. Our unit was flooding and he was able to stop the water.
Thank you Randy! I was initially going to post a negative review about an overcharge here. The person who serviced my toilet was quick, quiet, and polite.
However I was charged more than I expected. Within a few short moments, I got a call from the company owner, Fred, who offered a full refund for the mistake.
I will definitely be calling this company again in the future for my plumbing issues. A piece of jewelry fell down the drain on super bowl day.
I was super stressed out since I though it was going to be nearly impossible to get a plumber.. David Solis came in super punctual and took care of my problem in no time! Definitely calling them again if I have any plumbing issues in the future! Calling Mr.
Speedy Plumber was the best decision I made about the clogged and flooding shower issue I was having. The service could not have been easier and more friendly.
The communication between the plumber and myself was great and up to date. The plumber who came out was super friendly and helpful.
He managed to fix the issue within 15 minutes. Amazing! Definitely trust you'll get great service and it's not overpriced either! Expert and professional toilet installation with David.
He was very neat and even asked for a sponge and soap so he could clean up the residue from the old toilet! We had an emergency toilet plumbing issue at home. When I called Mr.
Speedy Plumbing, I was relieved that I could make the appointment within 2-3 hours. Randy came over who did the remarkable job and fixed the problem right away! Randy is such a nice, kind hearted and very skilled person that I was so glad to meet him.
I highly recommend Mr.Speedy Plumbing to everyone and if I have any plumbing issues in the future, now I have a trustful number to call! Thank you so much for your service! It's extremely difficult finding plumbers and electricians that you can trust. Not only was Gavik and David friendly and knowledgeable .
They really seemed to care about getting my Problem fixed quick and efficient as possible. A next door neighbor reported the smell of Gas and the Gas company came and tested out pipes in and around my house.
They found out that there were both city issues that had to be fixed and also internal pipes in my house that I was responsible for. Getting estimates from many other companies , this was by far the most reasonable and fair.
If I ever have any other issues Mr Speedy Plumbing is going to be first company contacted for sure! I had an emergency, a broken hot water valve in the shower, and my usual plumber couldn't get here until the next day, with water spewing everywhere, and I was unable to get the streetside handle to budge. Fortunately, there guys were able to get a guy here in a half hour.
He replaced the valve and didn't gouge me for it. Friendly and professional, I would use them again in a heartbeat THANK YOU again to the team at Mr.
Speedy. This was their fourth time out at our place..
old houses = old pipes = lots of plumbing issues. We had previously called Mr Speedy a few times out for hydrojetting, because our water would not drain.
It lasts over a year, but ur old clay pipes were too cracked and full of ficus roots, so finally gave in and bust. When I called with our emergency, Fred came out the same day, and gave us a very, very reasonable quote..
He showed us on the camera where the problem was, and gave us a temporary solve so we could still use water. We agreed to finally have new pipes run, and the front yard most likely would need to be excavated.
After slowly taking apart our landscaping (saving stones, moving plants aside) and manually digging, they came up with a better solution, and didn't need to dig up the entire yard. They did use the excavator to dig a 7ft hole at the the end of our lawn, but other than that they saved most of our lawn.
YAY! The job was done in 2 days, and they replaced our plants and landscaping back over the pipes. Randy was friendly, accommodating, communicative, *speedy* (grin) and, most important of all, punctual.
I could not have asked for a better experience to resolve the issue I had with my guest bathroom shower (no hot water). I would definitely use this company again.
They are super super helpful. They come and fix my plumbing system on Memorial Day.
Thanks a lot to the awesome technician Gavik. He arrived on time and get the job done really quickly! Highly recommend! After waking up on a Saturday morning to a sink that wouldn't drain and a disposal that wouldn't work, I found Mr.
Speedy via a google search. I was afraid I wouldn't find anyone to come out on a Saturday, but it listed their hours as open until 10pm! The website was very thorough and impressive and the person I spoke with when I called was very friendly.
We set an appointment for the afternoon (between 4-6). I got a call from the plumber at 2:30 asking if I wanted him to come any earlier, as he was in the neighborhood.
David was friendly, professional, and was able to fix the problem in a matter of minutes! What I thought would be a headache turned out to be easily remedied and done with a smile! I would have paid a lot to have this fixed, as I can't live without a working kitchen sink - but it was only a $59 charge! I won't hesitate to call Mr. Speedy again for any plumbing needs! My boyfriends plumbing was backed up.
I called Mr Speedy Plumbing on Saturday at 12pm and Octavio showed up 30 mins later. He fixed both toilets.
Was super kind. Octavio is the best! I highly recommend this plumbing company! I misunderstood pricing at the outset, but the owner called to clear things up.
Randy came to handle our issues, and he was absolutely wonderful. The prices were reasonable, and the customer service was fantastic.
Work was done within a couple of hours, and our plumbing. issues were explained to us before we paid for the work.
Would use services again. Thank you! Speedy Plumbing came to install a new water heater and they were great! I scheduled on a Friday, they came on Monday at the agreed upon time and were done within an hour.
No fuss, mess, and the workers were great. I have relied on them in the past for stoppages, water line problems, water filter for the sink, and other plumbing tasks.
They are indeed the best in the area and I will only use them for major problems. Fred, the owner is great and most importantly, they are honest I also have AHS but you never know who you get.
I learned my lesson early. I really rely on Yelp and check the reviews diligently.
Hope this helps...you can't go wrong. Fast response, great service.
Called them at 9pm, they showed up at 9am and was very thorough. Will use again.
I have used Mr. Speedy twice for my bathroom and kitchen sink clogging.
Their technican Garvik came for both repairs. He fixed both sinks, and took his time to show me where things are, and made recommendations.
Speedy is definitely the name for this plumber. Our office sink was leaking from the garbage disposal.
I called at 9am, they said they would have someone there by about 4pm. David called me about an hour later to discuss the issue so he was well prepared when he arrived.
I got a text message round 1:30pm that he should be arriving within the next hour. He arrived and immediately set to work, fixing the problem within an hour.
New garbage disposal and sink faucet was the cure. The cost was great, about 25% less that a quote from another plumber the day prior who didn't have the supplies needed and couldn't get back to me to do the repair for 3 days.
If you have any plumbing issues call Mr. Speedy - they are amazing.
Thanks, Randy for all your help with both our bathtub and garbage disposal. You were very helpful and gave us some great advice.
I had a sewer gas problem. I found these guys on yelp.
Speedy came over and put a camera down the pipes, seemed to figure out a lot that way. There was an issue with how the pipes were attached so they put some glue in between the pipes.
It took less than an hour, and they charged me $750. In their defense they did wait outside for 30+ minutes so maybe they charged me for that.
Still 750 is pretty steep. A few weeks later, I still have sewer gas.
They did tell me the first try was not guaranteed, and it might need more work. It could turn into a major job.
However, I am hesitant to call them back because if a half hour is $750 I sure don't want them working on a big job. Scary prices with these guys.
They do seem more competent than most plumbers. Update- they are coming back tomorrow and seem to be willing to fix it for no charge.
We will see. It's very hard to pin these guys down to a price until the work is done and it's too late.
They refuse to talk about hourly rates. EDIT- I upped this review from 2 stars to 3 stars.
After meeting with them in person and talking for a long time, here's what I can tell you: These guys are ABOVE AVERAGE. However their prices are quite high.
I don't think they are the rock stars of the plumbing world. I'd pay these prices if they were the best of the best like they say they are, but they are not elite at what they do.
I've gotten conflicting statements from them such as "that will fix your problem for sure" vs "we can't be sure what will fix it, it's trial and error." In the 2nd visit they were ready to leave 3 or 4 times without ever getting to the bottom of the problem. They give up too easy on diagnosing.
They had not checked pipes in the attic or under the house in the crawl space yet, and they were ready to hit the road saying "I don't know what else to tell ya." I continued to question them and question them in order for them to check the attic and crawl space. They seemed to think "let's just say whatever we have to say in order to get out of here and keep the $750 we charged him last time." Also, as I said earlier they are a bit slippery and refuse to quote a hourly rate.
Well this time I got it- $118 per hour per guy. Even the assistant guy gets $118.
I have a small amount of knowledge on plumbing from re-modeling houses, and was able to use that to get these guys to make a more solid attempt at diagnosing the issue. the average person would not have this knowledge and so I would not recommend these guys for complex problems.
Also, the average person might not crawl around in the foundation and attic like I did. I had to go in along side these guys because their vibe was a bit lazy.
They give up too easy. If you have a basic job these guys would be fine, but expensive.
They are reliable and they show up on time. If it's a hard job, they are not the top of the line plumbers you're looking for.
----- Another Update These guys called me up after they read this review and said "I'm furious about the review." Another interesting quote was "I'm very disappointed in you Casey" which is something you might say to a 10 year old, not a customer who gave you $750 for an hour or 2 of work. The guy who called was pretty confrontational.
Maybe Speedy thinks they can bully customers into taking down negative reviews. In any event, it's poor customer service.
When someone gives you a 3 star review, it's not something to be furious or confrontational about. Calling about a review AT ALL is not cool.
If you're gonna call, call to fix and issue or give a refund. Anyway, I'm done with these guys.
They charged me 750 to put a camera down a pipe and then put glue on it. They did a half-ass job of diagnosis.
Then they got confrontational with me about this review, which I think is pretty fair overall. I'm not bashing them or making any personal attacks, I'm just telling you their skill level is above average once they know the issue, and their prices are sky high.
But if you're in the mood for a plumber who tries to overcharge you and intimidate you, call Mr. Speedy.
I cannot recommend this company more. Our hot water boiler broke down over the long holiday weekend (of course) and Randy was so quick to respond and efficient.
Not only did he organized the hassle free replacement of our boiler with the original supplier, he went to pick it up for us, installed it within a few hours (despite some unexpected model changes) and took the old one away, no tidy up required! He was professional, sympathetic and trustworthy, I wont be using anyone else for my plumbing in LA. Thank you so much Randy! Mr Speedy responded quickly and dealt effectively with a pretty tough emergency plumbing issue that required a fast fix and some follow up work -- drywall, etc.
was all top notch. Pricing was fair and they were also helpful and responsive in helping deal with my insurance company.
Two thumbs up! Had a great experience! They arrived on time for appointment, great knowledgeable service. We found our plumber & will recommend to family & friends.
Randy was such a pleasure to have in our home and in aiding us with repairs. He came in and was professional, kind and responsible.
He even made sure to clean up the mess that the plumber before him had left. By the time everything was done I completely understood what the problem was, what repairs had been made and what I could do in the future to avoid the problems we had.
Extremely satisfied! What can I say? The reviews speak for themselves. These guys are outstanding.
Had a shower drain blockage and shopped around various plumbers. Everyone had a week waiting time, but Mr.
Speedy plumbing saw me within 24 hours. Speaking with Frank on the phone, he was courteous and very helpful, really putting me at ease.
But i reserve special praise for my technician Gavik. He was right on time as promised and took care of the problem in an efficient manner.
His friendly demeanour and service were amazing! Bottom line, can't recommend these guys enough for price, service, and response time! GREAT experience -- from start to finish. Called very last minute hoping to have my bathroom sink unclogged TODAY.
The lady I spoke with on the phone was very helpful and couldn't have been sweeter. She said she would squeeze me into the 4-6:00 window.
HALLELUJAH! Tony arrived right around 4, which was just a plus. We chatted a bit -- what a nice guy! He took no time to fix my sink, which was of course clogged with hair.
Oops :x As much as I hope nothing else goes wrong with my plumbing anytime soon, I would not hesitate to call these guys again in a heartbeat. Thanks again, Tony! :) I was having multiple plumbing issues in my house and Mr.
Speedy Plumbing sent Manny to my house. Manny was an absolute professional.
He fixed everything that was broken AND he found problems that truly did need fixing that I was unaware of. I would give more than 5 stars if it was an option! I would definitely call them anytime I need help again and I would specifically request Manny.'''.
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