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Review and analyze now for company Rockstar Plumbing and provide the analysis in the discussed format for the following reviews: '''There is something so comforting about having someone come to your house when you are freaking out over a plumbing issue and the guy actually taking the time to listen to us vent. We were hesitant to call someone for a while now after reading literal horror stories about what other companies have done to peoples homes..

but not Rockstar Plumbing. Not only was our guy, DAVID GONZALES* super empathetic to our situation, he came within 2 hours and had our issues resolved THAT DAY!! He was professional, time sensitive, and attentive.

He explained all of our plumbing issues in terms that we actually understand and even gave us quotes on all of the items we need to look at; he even pointed out an issue that may get worse with time and we didn't even notice it until he told us. David took the time to clean up everything before he left (we've had people leave dirt on our floors, dirty footprints, etc.) We will 1000% be using this company again when fixing our other bathroom and recommend anyone to utilize them.

Whether it's a major fix or something you just need looked at and want the peace of mind knowing, these guys seriously make the effort to give you the best service. Called at 9am Saturday 9/28 for a leaking indoor pipe.

I left a voicemail and never received a call back. I previously used their service for a water main break and was pleased.

Site advertises 24/7 emergency, but not true if you never call back. I had a question about my water meter and the person was very helpful .

They answered my question and the information was correct . The kindness will be repaid if I need service this is the company I will call because free advice is PRICELESS !! Absolutely love this company! Very professional and honest.

Didn't try and just get my money. They wanted to make sure I was informed the whole way.

Will definitely be doing business with them again in the future !! Rockstar Plumbing is awesome I just had my sink serviced and David was knowledgeable courteous fast and he had fair pricing!! And a 30-day warranty can't beat that!! One of the good ones. You hear lots of stories of issues and price gouging from plumbers taking advantage of people in their time of need.

I did my research and gave Rockstar a shot. David was awesome came out and assessed my water heater and just like I figured it was time to replace.

They provided multiple options and pricing right in line with what I had thought would be fair. What set Rockstar apart and why they earned 5 stars from me was their warranty.

6 year any issues covered under their warranty. All other bids were only offering 1 year.

On top of that I called at 10am and water heater was replaced by 5pm. What a great experience will be using Rockstar for good.

Honest, hard working guys who simply carry a book with upfront pricing. They took the time to walk me through everything they were doing and why.

Patient, thorough, and personable, I'd recommend them to everyone. Will absolutely use them again.

Rockstar Plumbing and crew truly came through for me. SAWS had notified me of heavy water usage occurring over several days and I started to see puddles in the yard.

Due to the amount of water that had been leaking there were several wet areas. With the house being less than four years old I tried the insurance company who dispatched a plumbing company.

That was a waste of time and $75 for a two-minute look to determine whatever my issue is was not covered. I immediately jumped on-line to look for a reliable plumbing company that had plenty of reviews backing up their service.

I will admit, Rockstar jumped out but due to the amount of reviews I initially passed. When I contacted the second company for service, who were very professional and courteous, they were concerned that there could be multiple leaks so they suggested to get a leak detection service first and to call them back.

The leak detection company had a two-week lead time before their first available appointment. By this point I was tired of shutting off my main water line every morning and night.

I went back online and came back to my initial instinct with Rockstar Plumbing and called to make an appointment, and I am very happy I did. They scheduled me the next day and when they arrived broke down the plan of attack and were very upfront with the pricing and possible LIMFACs.

Because the appointment was later in the day I was under the impression that once they assessed the issue I would be scheduled for repair later...wrong. Once they were assured that I understood the process they immediately started getting after it.

Within 30 minutes they found the leak, exposed it, confirmed I wanted to press forward and repaired it. David and his partner were very proficient and communicated the issue and possible second and third affects to consider.

They wrapped up under two hours and the leak was gone. With the amount of water that had leaked over several weeks I became knowledgeable in reading my meter and usage through the SAWS website.

The night of the repair I had noticed a spike in usage around 2 a.m. Sort of panicked, I contacted David the next day and once I explained the spike he calmly assured me it was not an issue and explained it was the water softener doing its thing.

The amount of water used and time was consistent to the water softener...and it was. Bottom line...and as stated in another review, these guys are one of the good ones.

I hope I never have to use them again but David and Rockstar Plumbing will be my first choice in plumbing going forward. Pride in workmanship and great attitudes do go a long way still.

Thank you Rockstar Plumbing! I have used Rockstar Plumbing for 7 different jobs. Everything from new bathroom toilets, to multiple sinks, water heater and bathtub installs.

All the work has been phenomenal and very informative. They provide you will detailed instructions about the work and are upfront with all the billing, no hidden fees.

David and his apprentices have done work that adds value to my home and looks amazing. Jenny is great at following up and providing to the minute updates on availability and scheduling.

This business and its staff have great service which is why I have gone back to them so many times. Their work is worth paying for without a doubt.

These guys live up to their name. They gave Rockstar service.

I called them on Saturday morning to see if they had time to fix a shower leak. They were booked for the day but he said he would make time for me if he finished early.

Sure enough he called me back later and set a time for me same time day. Guy is super nice and explained my options.

He also had a notebook with set prices for the work so you know that your are not getting screwed. The menu price is the same for everyone.

After calling multiple plumbers for two days and getting no call backs it was nice to have a plumber who lived up to his word and got things fixed fast. This is my goto plumber from now on.

I can't stress enough how nice and professional this team is.'''.Read less

Review and analyze now for company JB Plumbing & Rooter and provide the analysis in the discussed format for the following reviews: '''I had a clean out that was blocked up by roots that caused my toilet and bath tub to flood. I called Armando and he gave me an honest diagnosis and a very reasonable quote right away.

Other companies were charging me double the price and were suggesting solutions that would eventually cause the issue to reoccur. He was very honest and straight forward with the diagnosis.

He made me feel comfortable and confident in going with his company. His crew arrived on time and finished in a few hours.

They removed the roots, installed a new tubing, and hydrocleaned the rest. Our problem was gone, thank you guys.

Very professional work! Replaced the water heater and I'm very happy with the service and cost. Highly recommend.

Armando is very knowledgeable and provided excellent customer service. He provided different options and solved the problem right away.

They came out the same day that I called and did a great job repairing two of my toilets! I'll be using them again !!!! We hired Armando, and the crew JB Plumbing crew for a large project to replace a sewer lateral using the trenchless method. The entire team remained professional and committed to getting the job done right.

The project was finished right on time and they stayed true to their word and delivered without any change orders. Armando and the crew showed exceptional skill and dedication, making sure everything was completed to the highest standard.

I highly recommend JB Plumbing for any plumbing needs, definitely reliable. We were calling because we definitely needed a new toilet installed.

It was having issues and after contacting JB Plumbing, I had him diagnose the problem and see what was happening. He took a deeper look into the problem and saw we had a broken pipe under the house and the water that were flushing it would drain under the house.

Super scared but the technician made us feel like we were in good hands. Within the next day the problem was no more and super happy to recommend JB Plumbing.

I called JB plumbing at about 6:30 this morning because I discovered my water heater was leaking. They told me to turn off the valve until they arrived and explained where to find it.

Gece arrived at 9 and evaluated the issue. She fixed it quickly and gave us a few pointers too! I'm so glad I found them on yelp and will be sure to call in the future! We couldn't have been happier with the job the JB team did for us.

What seemed like a simple clogged master shower ended up being much bigger, which included replacing a large portion of the main line. Armando is the type of guy who shows up when he says he will or calls if he's running late.

He's knowledgable, accommodating, communicates well and his prices are reasonable. Used JB to preventively clean out our drains before we rented out our apartment.

He happened to be available same day and his pricing was extremely reasonable. He was friendly, professional, and did a great job keeping his workspaces clean (we went a little out of order and had the whole place deep cleaned first).

At the end, he explained to us what he did and had some really helpful tips. Will definitely use him in the future I got a notice from the city that I had a leak and should call a plumber, and I'd had good experience with JB Plumbing in the past.

Armando came out and looked things over, and found that my shut off valve needs to be replaced, and then found a toilet which was probably the root of the problem. Since it wasn't too hard to find, he gave us a discount on the diagnostic fee, and we'll have them out to fix the shut off valve.

Another great experience with these folks! They came on a Sunday - it was an emergency. They were quick, neat and polite.

And of course they fixed the leak! It was a total nightmare, the toilet had an overflow and sewage everywhere. I called up JB plumbing and they were here within 45 minutes, Thank GOD! What they had to do was clear the line and that it would clear up the main sewer stoppage! Everything was done in a timely manner and honestly so grateful for their help! Will be using them for the years to come.

had an issue with my water heater and Armando was able to show up in an emergency appointment on a Sunday might I add! Thankfully after diagnosing the problem the next day he was able to help us with a new water heater installation. Armando offered some great insight into the workings of the heater and advice for future repair/issues.

I gladly took his card and will be using JB Plumbing again for service, and will be recommending the business to my friends and family. Thank you so much!! Great professional service, Felipe and his brother Adrian are proof that good quality service at a reasonable price still exists in this world.

They tackled the leaking sewage pipes and what amazed me was that they explained everything they did in detail and backed everything with pictures and videos. I highly recommend them!! I requested cleaning out a blocked kitchen sink.

What I thought would be an easy issue was actually complicated and resulted in replacement of all of the pipes under the sink including the pipe in the wall which was corroded and leaking. Gece did an excellent job and kept me informed throughout the process.

Plumbing is never cheap but his commitment to doing the job right was worth the cost. I'll use them again and recommend them highly.

It's also nice to support a local company. I discovered a leak at my water meter box near the street and looked online for rough estimates.

My issue seemed very clear, there was a visible leak inside the box, past the meter. I could hear and feel the leak.

Let me tell you, there was no shortage of companies that tried to scare me into paying outrageous prices. JB Plumbing were the only ones that actually listened to what the problem was and provided a realistic and fair estimate.

My technician was Armando and he arrived and provided a in person quote. He was upfront and honest and his quote was very fair and competitive.

Gece is amazing. Smart, professional and very honest.

She was easy to work. I would recommend JB plumbing to anyone that needs a good honest Plummer.

Amazing grew! Gece is a boss! The work done by her and her crew was top quality. It's a 100 year old house and she was able to problem solve a few quirks that look great.

She was even able to provide me with additional workmen I needed for the place. I had the pleaser of working with two of her kids, Josef and Sam, on a different portion of the project.

Just like their mother, they did top work and were a pleasure to work with. Would hire ANYONE from the family to help me with a home project.

Armando and Gece were friendly and helpful with diagnosing and fixing a plumbing issue we had with the sewer main. Gece was great to work with and explained everything in simple and easy to follow terms and provided great overall service.

The plumbers who did the work were professional and speedy and got the job done despite the crazy rainy day they endured to get the job done. Very professional.

Service was fast and detailed. The price felt fair.

They are friendly plumbers that you get a good feeling about when you meet them. They guarantee their work and will come back if there is an issue.

Would highly recommend and would definitely call them again, if there are future plumbing issues. If you were like me reading through endless reviews trying to find a plumber, your search is over just call JB Plumbing and Rooter.

They are hard working, honest, friendly and very knowledgeable pros who will get the job done but more importantly get it done right. Thank you so much JB Plumbing!! They literally saved the day ...I was installing a toilet and found out all the pipes were outdated and unable to be screwed off , water was leaking everywhere and I was freaking out because it was already late..

But I found this company on Yelp and called them and they came out and installed my toilet and my sink perfectly! I was so happy and they were reasonably priced especially for such short notice .. Gecemia you are the best ! JB Plumbing is ready to meet your plumbing needs with their highly trained and experienced staff.

JB Plumbing is led by Armando (master plumber with over 30 years of experience) and the wonderful Gece (pronounced Jessie). JB has previously done a great job of installing a water line for our fridge, dishwasher and repairing broken pipes, we recently called them because our property was experiencing flooding due to the heavy rains.

JB Plumbing was able to customize drainage solutions for our 1920's craftsman home in Highland Park. After the latest round of heavy storms, thanks to the work of JB Plumbing, we no longer have flooded muddy areas.

My experience has been that they are friendly, highly capable problem solvers, and always answer all of our questions. Every member of their team is such a knowledgeable and careful professional.

It's so rare to meet a contactor who is as respectful of your home and property as JB Plumbing. Gece is wonderful to speak with because she always takes care that her client understands the solution and listens to make sure that JB Plumbing meets your needs.

JB Plumbing has our highest recommendation. Seriously hit these guys up if you need a fix with a friendly face :) Scheduling was super easy & their arrival time was within hours stated.

Every member of the team we spoke to was helpful & chill (even though we were freaking out lol.) Extra special shout out to Jesse & Armando!! They were so professional, respectful & transparent with us. We're writing this review because their service went above & beyond! Support local business & support good people! Thanks again, guys :) They saved me & my house guests by snaking pipes last minute at night.

A little pricey, but no one else would come. I inquired about installing a gas meter to track usage to my ADU.

I called multiple companies that did not know what I am talking about until I called JB plumbing. They were knowledgeable, prompt in scheduling the appointment.

Installed the meter and leveled it and it is all working up to my expectations. I had multiple contractors working at the same time on different things and JB plumbing were very accommodating with their time.

Best company !! These are my go to guys whenever have a clogged drain or plumbing issue! Best prices around and such a great company that doesn't try to rip you off!! Highly recommend these guys to everyone ! Our old water heater stopped working and Armando quickly responded to our needs, and replaced our water heater promptly and successfully. They dealt with the old water heater company as well to figure out whether it was under warranty.

Will be using them again for our next plumbing needs. I needed to replace the faucet and pipes in my bathroom because they were old and worn out due to extensive use.

So, I reached out to JB Plumbing & Rooter. I had a discussion with their manager, and on the appointed day, the specialists arrived right on time.

They carefully inspected the situation, provided an estimate, and explained the replacement process in a way that I could understand. The employees of the company were polite and friendly.

After that, we agreed on the price, which was reasonable considering it had been a while since I had last renovated my bathroom. They completed the job quickly and with great quality.

I'm satisfied with the result and I think I've become a loyal customer. I'll definitely recommend them to my friends.

I called for a completely blocked toilet by roots on a Tuesday. Said they could not come until Monday.

Seriously! I should have known better, we had used him to replace a garbage disposal a few months back, he needed to call for help for a cheap replacement. BILL $650.

Amazing, fast, thorough. Highly recommend :) we had to have an entirely new water heater installed.

Friendly and good communication. We didn't use this plumber due to crossed communication.

There is an issue with some yelp businesses being hacked by competitors who then take the appointments. Make sure it is Armando who does the job.

Check IDs. JB Plumbing did an excellent job! They installed a laundry box (water lines and drain line with the vent) and an ice maker box for our refrigerator.

Super nice people and very fairly priced. I spoke with Gece the most and she was so quick and thorough in her replies.

Very happy with the crew and the work they did. Shout out to Armando, Luis, and Joseph! Had a clogged garbage disposal on a Sunday afternoon.

Went to Yelp and found JB plumbing. Jose was over within two hours.

Super nice guy. My fear is that I was going to need a new garbage disposal or at least try to be sold one.

Jose took a look and to my fortune he was honest enough to let me know that I didn't need one. Problem solved and now I have a plumber I can trust and recommend.

They showed up when they said they would, provided a detailed estimate as well as possibilities of what they might find that could change the estimate, completed the job quickly and efficiently, and the final cost matched up. Couldn't ask for more.

Jose was responsive, very professional and arrived within the timeframe promised for an urgent plumbing need on a Sunday afternoon. He took care of the issue which was a clogged main line accessed through the clean-out and gave us some suggestions to repair / replace a custom toilet that had a broken part.

We'll be contacting him again for our future plumbing needs and for annual maintenance to remove roots from our main plumbing line. He priced the repairs reasonably, didn't charge us extra for checking our piping with a camera and didn't try to upsell us for something we didn't need.

A+ for excellent service and reliability. Keep doing what you're doing! JB plumbing were great! They were punctual, completed the job immediately (needed to cap and reroute outdoor hose spigot), and they were super friendly.

They also charged significantly less than another quote I got. I'll definitely call them again for my next plumbing issue.

We called them for an urgent water leak at our office. They arrived same day and we're able to resolve the issue quickly and efficiently.

Really appreciated the prompt response and them sharing their knowledge. I called JB Plumbing for installation of the seismic natural gas shut off valve.

Gece is very friendly and responsive. We immediately scheduled a diagnostic meeting.

Gece came to our house and explained clearly the process for installing the equipment, what equipment she is going to buy, and how the permit process works. On the spot, she gave us an invoice with her quote and the price is reasonable.

We quickly scheduled the day for work. On the installation day, Gece and her team came and installed the seismic shut off valve very quickly.

She showed us how to turn on the gas if it gets shut off. She also helped us turn on the stove and water heater afterwards.

Highly recommend JB Plumbing. They are friendly, reliable, and professional.

They provide good quality service. We will definitely be recommending others to her business.

They were fast, helpful and kind when we had an after-hours emergency. They explained the problem, keeping our plumbing fears reasonable and showed our kid a lot of very cool tools - especially watching our sewer line get a colonoscopy, and what I'm pretty sure was a Ghostbusters tool for locating problematic roots in our yard.

They helped us with a tough night! We were in the process of preparing our home to go on the market, and I had several minor things that needed adjusting, repaired, or replaced. Over the course of a month's time, I worked with JB Plumbing and they were always communicative, prompt, and extremely professional.

They helped me out immensely, and if I were staying in the area, they would be my go-to plumbers forever. I cannot recommend them more highly.

They genuinely care about the quality of their work, and aren't like some other companies that want to up-sell or add charges that are unnecessary. 10 stars! I was corrected, the job that was done, was a mess.

It was repaired by a Plummer who called in a electrician. Thank you.

It was completed. Thanks.

Listen. When your bath is slow to drain and suddenly your toilet starts bubbling and then the other toilet won't flush, and it's Friday at 8pm, you know you're in for an exciting evening.

Husband found JB Plumbing on Yelp and they were here in less than 45 minutes! The whole family is incredible and I was so impressed with Jessie in particular - she really knows her stuff and has a calming, confident demeanor. We unfortunately had to have pretty major work done to the main line but they did it swiftly, expertly and efficiently - leaving no mess behind.

Relieved to have this behind us, and while I hope we have no future plumbing issues, I know who to call if we do. Jose came within the hour as he stated.

Repaired a pipe behind dryer . The Gas Co had detected a leak after street work and couldn't turn on service until it was repaired.

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