Review and analyze now for company Premier 1 Plumbing and provide the analysis in the discussed format for the following reviews: '''Great guys and they do an amazing job; trustworthy, friendly, responsive, and communicative. I have to give a shoutout to Jay, great guy and a pleasure doing business with!! We had to replace our main service water pipe and they were able to accomplish this without digging up our entire yard or driveway as they use boring equipment the get under the yard.
The holes they did have to dig were not big and they patched them back up extremely well. The city inspector came out to do their approval and told me how impressed they were with the work that had been done, even the little technical details that most people wouldn't notice.
Bigos did the job right and didn't cut corners or try to cheap out. I would definitely stick with them for any future plumbing needs Yesterday, our water heater died on us And we found Premier 1 Plumbing on yelp They are very responsive to our phone call and come quickly after 30 minutes inspection.
Then we knew that we need to change a new water heater. On the next day, Jay came in with a crew and it took two hours for them change and install a new one.
Now we have a brand new water he's and it is working great! We highly recommend them I recently hired this plumber to replace my water heater, and I couldn't be happier with the results. The service was not only top-notch but also surprisingly affordable.
The plumber exhibited exceptional skill, ensuring the installation was flawless. I appreciate the professionalism and efficiency displayed throughout the process.
Highly recommended for quality work and reasonable pricing! He also dispose of the old water heater which was a bonus! Thank you Kevin, I appreciate the work you did and my water heater been working great! Very efficient, reasonable, did everything they said they would do. David the foreman was amazing.
He arrived early and behaved like a pro. He said he believed he could solve my problem and he did! Wow! I worked for a plumbing company for 17 years..
unfortunately, after leaving, the owner sold the company. I still relied on many of the plumbing, but unfortunately, Father Time catches us all.
As a realtor, I reach out to plumbers all the time. I had a client that needed a sewer inspection as a back up to a different inspection that claimed a sewer was broken.
Someone recommended David to be and came out, snaked the line and ran the camera and made sure to do a thorough inspection. The line ended up being in great condition.
I appreciated his honesty and not trying to upsell my client. Will def recommend him again.
My kitchen sink had been giving me problems for years. It was the final straw last week when the water wouldn't drain.
I put a Yelp request in to a few plumbers, and Premier 1 responded within minutes with a fair quote to snake the drain that afternoon. It turns out that our drainage problem was way worse than we thought.
Due to years of grease buildup and 30 palm tree roots making their way into our pipes, our situation was bad. David and his team approached the issue in phases in order to break through the massive clogs.
They had so many tools at their disposal to try. From various size snakes, chemicals to break down the buildup and roots, chain knockers, cameras, hydro jetting.
You name it, they have it! They accessed the clog from so many angles and wouldn't give up! These guys are the best! Had problems with outside leak and called them because my neighbor had used them and was very pleased. Not only did they fix the outside leak but they addressed my air conditioning units which had no drain pipes for condensation.
Inside they examined two toilets that were leaking and honestly told me don't bother repairing, told me what to get and will order them and install. So easy to work with, David explained everything and was very creative in solving some of the problems.
So happy I called them and they will be my go to plumbers from now on! Premier 1 Plumbing came to the rescue when I had to repair my sewer line. Kevin was very professional and punctual.
I didn't feel like I was being sold on anything which made me feel more at ease. Kevin explained everything that needed to be done and gave us an estimate that was fair and reasonable.
They definitely have my trust and I wouldn't think twice about who to call if I ever need any plumbing services. Thank you Premier 1 Plumbing!!! We needed a water heater replaced.
Called the office about 8am and was told to expect someone from 9a-12p. Kevin showed up a couple of minutes after 9am.
He explained our options and answered our questions carefully, then went ahead with installing the replacement we chose. The whole thing was finished by noon.
Happy with the service from start to finish. needed the kitchen sink unclogged, and my regular guy is on vacation this week.
The first alternate I tried ghosted me. I pinged the top half-dozen or so companies in Yelp search results, and Premier 1 got back quickly.
They scheduled somebody for the next day. He showed up a few minutes early, got right to work, and maybe 30 minutes later the sink is totally fine again.
Nice person, very pleasant and professional. Left everything put back just the way he found it.
Love the work ethic from this plumbing service! Priced is higher than most but I needed everything done correctly! Kevin and his team are phenomenal. We wanted to do some preemptive work on our sewer lines before we landscaped our front yard.
We heard from our neighbors the sewer pipes in this neighborhood were bad so we decided to get them replaced. He was recommended to us by our fire sprinkler company.
Within a couple of days of contacting him, he had his full team here to replace the pipes to only find out the previous owners already did so. So instead of redoing that work, he upgraded a few of our connectors to make handling future issues easier and adjusted the scope of work and price.
They could have still replaced the pipe and charged the full amount but their honesty should be noted. Excellent! Our water heater had gone out, so we called Premier 1 Plumbing team.
Kevin arrived on time, and they checked it out, giving us a free estimates on our options. He found serious sediment and corrosion in the intake and outflow pipes, so they replaced them before installing our new water heater- which works beautifully! No more cold showers.
These guys are efficient, friendly and fast! Jesse from Premier 1 Plumbing is an exceptional plumber to work with. Granted, I am new to homeownership and so don't have a huge breadth of plumber experience, but I know a good professional when I see one.
From his first call to our house when we thought we had a minor issue, through the many subsequent visits that culminated in a major repair, Jesse was with us every step of the way providing full transparency into what he thought was going on and what it would take to fix it. I took the extra step to call around for a few comparison prices, and can confirm that the pricing from was above other quotes but I can tell they were the best.
His handiwork was immediately signed off by the City inspector, and he did it with a confidence that shows real experience. On Saturday, Jesse was very efficient, skillful, informative and friendly in doing a complex repair of a leak of underground pipes in a yard at my mother's home in Santa Monica.
He assisted me by allowing me to take the photos I needed to submit to the city of Santa Monica to apply for a credit on the very high water bill in July- photos showing the leak before the repair and the new pipes after the repair. He had to go to a nearby supply house to get the new pipes, but it did not take that long.
He was very thorough in checking all around the leak source to pinpoint what needed to be repaired. I highly recommend Jesse and Premier 1 Plumbing in West Hollywood.
Started my day needing a plumber for a kitchen sink water leak. Premier 1 responded quickly and had a plumber at my door within just a couple of hours.
Jesse did an initial investigation and asked a few questions. After accepting the quote he went to work and promptly discovered the cause, corrected the problem and ran tests to make sure the problem was indeed addressed.
Timely response to my request, technician on site quickly and problem resolved! I will price is higher than most but quality is 100% there! My kitchen sink was clogged and draining very slowly. I found Kevin and he responded right away.
He was able to come out the same day within a few hours. He was very nice and professional.
He got the job done right away. He also gave us some information on some early signs of all plumbing issues that could happen so we could prevent a bigger problem.
I did appreciate that! I highly recommend Kevin and his company! I will say his quote was higher than what I had received but I feel more safe going with them, in the past I've paid cheaper and it ended up costing me a lot more. I am very happy to give Premier 1 plumbing a 5 star review.
First of all, It was nice that the plumber that I talked to on the phone was actually the person who came to fix my drain. He is the owner and he actually does the work himself.
This is so great! Second, he was super respectful and nice, polite. He worked very hard and got my 60 year old drain pipes to clear.
These old pipes are a lot of trouble. Next, he cleaned up everything very well afterward.
The price was very reasonable. I like that it is a small family business, so they really care about keeping a customer satisfied so they can have return business.
Excellent Plumber! I will always use Premier 1 plumbing from now on and recommend them to my friends. My yard's drainage system was very slow and couldn't handle any significant amount of rain before backing up and flooding.
After trying to pinpoint the issue, I called Premier 1 Plumbing. They were able to send someone over on short notice! Jesse came on time and got to work after listening to my concerns.
We were able to find the ROOT cause, and my outside drainage system is now working properly and ready to handle the rain. Thanks Jesse! Joe and his coworker were at my house to fix the leak within the hour.
I initially thought the water leak was coming from my irrigation system. Unfortunately, the issue was coming from my water main line.
Joe and his coworker discovered there were two leaks. Pricing was very reasonable.
Joe and his coworker are super friendly and incredibly knowledgeable. Thank you, Joe and crew, for taking care of my problem! Absolutely a 10 in promptness , professionalism, knowledge and getting down to the issue and fixing it.
I had a rather alarming water leak under my kitchen sink. Kevin who came right on time and diagnosed the issue very quickly , informed me about what was needed and answered my questions about how the water system worked with the new garbage disposer that he went and got and installed.
I'm so very pleased that Premier 1 Plumbing is close by and I will absolutely use them with any other problems that may come up. Thanks again We contacted Premier 1 Plumbing after we had emergency plumbing work by another company.
That company had advised us to replace our sewer line. Premier 1 offered us a truly unbiased second opinion.
Ultimately they confirmed that we should replace our line. Kevin gave us a much more competitive rate and was able to ensure that our landscaping was put back together as if nothing had happened.
They were super quick, communicative, and easy to work with. I've called Kevin for a couple much smaller plumbing needs and he was just as reliable and helpful.
Cannot recommend these guys enough! BEWARE DO NOT GO WITH THE LOWEST PRICE, we had to learn the hard way. After doing a job 1 year ago with the company that caused less we pay the price a year later! Premier 1 Plumbing came out to give us a quote.
With many options. We decided to go with the most expensive option to fix all of our problems We had two drains that were running slow/nearly clogged.
Jesse came by on the day of our request, diagnosed the issue, and gave us several options for dealing with it. During work, Jesse discovered the two angle stops downstairs were leaking, so we opted to replace those as well.
The whole job was done in about two hours, and the price for ALL was less than what some places charge for just the jetting. Premier 1 is now on the top of our call list for plumbing issues! Very pleased with the work, the professionalism, and the timeliness.
Kevin and his crew are absolutely amazing! They fixed my bathtub drain in less than 30 minutes and they were such a pleasure to have in my house. Kevin even gave me a few tips on my toilet which was not being worked on but needed some repair.
They responded quickly and the price was reasonable! For the service and work I would say Premier 1 Plumbing is your best bet! Kevin and his team are the tops. We just finished our third project with Premier1 Plumbing and they've come through for us again.
They are professional, answered all our questions, helped us think through a few important decisions, gave us a free estimate, got us onto the schedule fast for urgent projects, came in on time and on budget with everything up to code and looking gorgeous. Some may say they are on the pricey side, but we've found them to be worth every penny.
Excellent! Our water heater had gone out, so we called Premier 1 Plumbing. The technicians arrived on time, and they checked it out, giving us a free estimates on our options.
The technicians found serious sediment and corrosion in the intake and outflow pipes, so they replaced them before installing our new water heater- which works beautifully! No more cold showers. :) These guys are efficient, friendly and fast! Recommended! Kevin and his team are very professional and pros at what they do.
Have been using their services for many years now and they have come through regularly. His team recently complemented a project where the irrigation valves in my backyard were to be replaced along with valve changes to the incoming water line.
The quote was reasonable, communication and expectations were clear and the timeline was met. This is the 2nd time we've called them with an emergency and the 2nd time David came to us and he is AMAZING! This company has the customer service that I feel is a dying art.
They are SO polite and professional. As a first time homeowner who's just given birth 3 weeks ago plumbing issues is my worst nightmare but I no longer feel this way because I found this company! They came out within an hour of calling and got is a new toilet, installed it and disposed of my old one.
I could not be happier with their service! If I could give more than 5 stars I would! My tenants called me on Friday night to let me know that the shower and kitchen drains were clogged. I called the team up who answered my call right away and got his team to call my tenants to scheduled a Saturday morning appointment.
My tenants were very happy with the service and in this time that we are all sheltered in place they felt safe with having Premier 1 Plumbing. If you need an honest and professional plumbing company for your residential or commercial needs do give Premier 1 a call.
Jose did an amazing job, installing my waterline icemaker for my fridge project was a lot more complicated than I expected. Yes you under the home and cut open the wall behind the fridge.
For a proper turn off valve from my fridge like in case of an emergency. My previous one had one that was made out of plastic so if I can, I have the stock copper flexible copper to be exact.
Once the job is finished we also did a great job of cleaning up after himself. Jose and Kevin did a great job! Five star service.
My garbage disposal stopped working. The power hummed but the blades weren't processing garbage.
Jay came by to give me a free estimate, and of course, it started working again. He said it was just jammed and showed me what to do to fix it myself if it happened again.
He wasn't at all put out, was super nice and friendly and helpful, and he loved petting my dog. I will absolutely hire him to service any plumbing needs I have in the future.
Really appreciated him. Kevin and his crew are awesome! We've had several plumbing issues with our house and needed an honest plumber we could trust.
Premier 1 Plumbing has always delivered excellent quality and professional service. Prices are very competitive.
Kevin has done big and small jobs for us , from lining our sewer lateral to changing a spigot. No matter the job he always responds promptly and with attentiveness, honesty and professionalism.
We highly recommend! Hired premier 1 plumbing for our kitchen sink clog and they came out super quickly and punctually which was a godsend. Plumber David was super cordial and professional and helped me stay informed during the whole process.
there were zero hidden fees and the whole task was completed in under an hour so I could get back to my day. highly recommend this company.
drain was unclogged and I'm so grateful! My sewage system backed up and my house started to flood. Called a bunch of businesses on Yelp but no one came to my aid.
Except for Premier 1 Plumbing. The business owner responded to my inquiry fast and gave me a quote.
The technician arrived in a timely manner and was professional. He cleared my sewage system quickly and cleaned up.
It was a dark and cold night too. Now I can use my bathrooms again and don't have to worry about flooding.
Thank you again for responding to my call for help. Dave, the foreman did an excellent job! The flapper needed a slight adjustment to fix the problem.
I highly recommend their services. Premier 1 Plumbing was recommended by my inspector.
I had an old property that has some root intrusion and Jay came out with the proper equipment and in detail told me exactly what I was dealing with. I was very impressed with his knowledge and understanding what the home has.
He even shared history of the problem he could tell based on recent work done and the surrounding areas. As an agent I have to do my due diligence in any investment I recommend to people.
Definitely will have them take care of the problem and use them again. I highly recommend! I started with many quotes, but I decided to go with Premier 1 plumbing based on their very reasonable pricing and the courtesy they showed when they arrived for the pre inspection.
They definitely such a great team!!! Literally all so kind. Very knowledgeable in what they do, and they kept me informed through the process.
They change our faucet, garbage disposal, and installed a newer water pressure regulator with hose bib for me. Definitely recommend to give them a try for your own needs.
I was having a problem with my Navian tankless water heater. Went thru Yelp and found Premier 1 Plumbing! 5 star company and they were close to me! Jay responded within the day.
They had to discuss the problem with Navian which is a long time and determined that the electronic display had to be replaced. The part was shipped to Premier 1 and Jay followed up and returned and installed the part.
Jay is knowledgeable about these systems and is very conscientious. I'm very happy with the service he provided.
David was on time and very professional. He installed new parts for the toilet at my business in Burbank.
I highly recommend this company. David was a pleasure to deal with.
I had an excellent experience with them when the plumber came to fix a clogged sink and a water leak in our kitchen. After contacting several other plumbers, I found his pricing to be very reasonable.
He came in with a 25-foot snake device to clear the sink, but when that didn't work, he quickly brought in a 75-foot snake device and got the job done. He also discovered that the leak was from a poorly sealed ptrap, and he took care of that as well.
Overall, I was very impressed with the professionalism and expertise. I would definitely recommend this service to anyone looking for a reliable and skilled plumber.
DAVID did a fantastic job reinstalling our toilet in the master bedroom He explained to me that the problem did not come from the toilet, so that gave me some relief. I did not have the funds to replace it at the moment.
He did a great job communicating even when he went to the store to get material. Overall, my experience with david and the company A+ call them today don't hesitate.
Premier 1 Plumbing was a lifesaver!!! I had initially been told by my insurance company that my kitchen sink had to be completely rebuilt to fix the underlying issue of leaks, odor and clogging. Fortunately I was able to find Premier, who within 48 hours, were able to COMPLETELY fix my kitchen sink with a 90 day guarantee.
I highly recommend them, and plan to refer them to my neighbors as well. Amazing service! Needed to find someone to help us when we discovered we had a pretty serious leak that we thought originated on in our downstairs bath.
After checking further we realized it actually was coming from the upstairs & leaking to the downstairs. It was very wet - a mess.
We called & the crew was very responsive. We had one estimate for about $20,000 dollars & probably more.
Premier 1 gave us options & we were very impressed they seemed to want to help us solve our problem & not just use inflated prices that our insurance co was going to charge. The end of the day both bathrooms are back in service' we have their referral for the drywall person to meet us in a couple days.
We are very satisfied & will happily recommend them! Our garbage disposal failed one morning and they came out and replaced it that day. David and Allen were very professional and took care in the work that they performed.
I had a sink that was clogged for 4 days. I tried EVERYTHING to unclogg it.
I called Premier 1 on Saturday. He sent Jay out the same day, on Saturday to unclogg the sink.
SAME DAY!! I had called other services that told me Monday. He came RIGHT AWAY.
That shows how his customer service is important to him. That meant something to me.
The clogg was fixed in less than 30 minutes. Quick! Premier 1 and hopefully Jay will be my ONLY plumber from here on out.
THANK YOU FOR PROFESIONAL SERVICE!!!! It's our second time using Premier 1. We had a small clog issue in the bathroom sink last week and 2 technicians were able to come out the next day and fix it.
It was a bit more complicated than expected, but they had the tools and the knowledge and fixed it cleanly. I appreciate that one of the technicians kept booties over his shoes for the whole service, keeping my floors clean.
These guys did the job in less than 20 minutes and they worked efficiently. Would call them again.
I can't recommend this company highly enough. I called yesterday with a clog problem and Kevin and David arrived promptly this morning.
They took the time to clearly explain the possible issues and gave me options as well as letting me know the pricing upfront which I completely appreciate. (The last plumber I worked with was a master at 'last minute' additions to his estimates!).
They fixed the problem quickly, gave me some plumbing advice and could not have been kinder or more generous. I've already recommended them to my neighbors.
We had a pipe break in the wall and I'm glad I found Premier 1 Plumbing. Kevin came out and look at the situation and realized that we needed remediation.
He came, looked at the broken pipe and just gave me this look like he's seen this a million times. I told him that insurance didn't cover the job as it was an old problem and he just knew what to do.
Kevin said he needed some parts and left only to return in about 15 minutes. He just told me that he knew what to do and that I could return to doing my work (remote work).
After about 25 minutes, he calls me down and everything is fixed! Great guy, knows his stuff and I have no doubt that pipe he fixed will last longer than the house. Thanks again Premier 1, for the good work attitude! We all just want to get on with it and you made it seamless, You da man.
Looking for a great plumber, great prices, a quick response time, AND a plumber you can TRUST then Premier 1 is the company for you. After calling Thursday afternoon for an appointment to detect an outside water leak they were there the next morning.
The leak was found within a half an hour (I live on almost half an acre), and because it was a simple repair they said it was part of their free estimate! I highly recommend this company. You will not be disappointed.
I called Premier 1 Plumbing to get four plumbing problems resolved. On the phone itself by describing the problem, they suggested what is likely the problem enabling me to fix by myself and for one they suggested the kitchen garbage disposer needs to be periodically replaced when I was reporting a leak at garbage disposer bottom, quoted the amount, came at prompt time, replaced in 30 minutes, examined another problem going down under the crawl space to check a pipe leak and water leaks; gave recommendations.
For the same issue some other plumber quoted thousands. Plumbing team is very experienced, honest and pleasing to deal with.
I whole heartedly recommend them to anyone It was Sunday morning and one of our neighbors told us our drain into the sewer system was backing up. Premier 1 answered the phone on one ring and Kevin came through to check out our problem.
He arrived within 15 minutes and set out to figure out what was wrong. Suggested a few ways to get our sewer system working and we went with the hydro jet! Super happy to have worked with them.
Called them for a quote on fixing a toilet which kept flushing and also to fix a broken angle stop for the same toilet. The guys were polite but the quote they gave me was complete highway robbery and the hard sell was definitely over the top.
To fix the toilet, I knew it probably just needed a new fill valve and flapper. They told me because I had a Toto toilet, it would be better to replace the entire toilet because the repair would be too expensive.
To this I balked and asked for an estimate. They quoted me $285 for a new fill valve and flapper.
They then quoted me an additional $250 for the new angle stop. I told them I needed to think about it and do research.
I ended up replacing the fill valve and flapper myself with authentic Toto parts from Amazon and Lowes for a total of $40 dollars and fixed the problem myself. Wouldn't call these guys back.
Paying a 7x markup on parts and labor for a job which takes a novice like me 15 minutes is outrageous. And trying to convince me to replace my entire toilet was just dishonest.
Our kitchen drain was clogged and the first company that came out didn't have a long enough snake to clear the blockage. I chatted in via Yelp and they were able to come out the same day.
Jose was our assigned technician and he was super helpful and accommodating. He cleared the blockage in the first pass and was friendly and courteous.
There is no finer plumbing service than this! Period end of statement! Kevin himself is immaculate! Cleanliness is next to Godliness! I called to have roots cleared from my drain pipe! Almost 190 feet! Even a video of my Drain! Then i complained my powder room toilet was sluggish and without hesitation Kevin pulled out a unique rooter for toilets and cleared that drain as well! In a minute! Super reasonable pricing. I had two outdoor faucets that leaked, and needed to be replaced.
Because they leaked, the water ran into my home. Kevin my plumber and he was wonderful! He.was so professional and let me know each step of the way what he was doing.
He finished the job promptly and tested everything. He was a very pleasant young man.
I will use Premier 1 Plumbing for all my plumbing needs. Premier 1 Plumbing did an amazing job replacing all of the main drain lines in our home and also removed our old glavanized pipes thay were dormant but still in our walls.
The things that makes this company stand out is their honesty, the quality of work, they bring an entire team to tackle the job together, and their very reasonable pricing vs other plumbing companys who charge an arm and a leg. Highly recommend utilizing this team and I have also recommended that they become an approved vendor for our entire condo community.
Found a GEM with Premier 1 plumbing! It's always difficult to find honest and good work when you're in need but look no further. First off the plumber that came out, Jay was his name, gave me a short time window of when he would arrive and then followed up with a text that he was on the way and an ETA, I felt so valued as a customer with this.
Once he arrived he was extremely friendly and easy to talk to, he explained exactly what he was going to do and was able to finish his work in a very timely manner. I'm so happy with the work, it looks great and was done properly.
I will definitely this plumbing team with any plumbing needs in the future. Bilingual.
Promptly took care of our sewage problem. No more complaints from my wife.
I am happy with the services. I would definitely recommend this to anyone in need of a fix of any problem.
Gave me and my wife examples of what to do in case it does happen again ourselves to unclog the drain. If you're in need of plumbing services and are considering this company, please no need to look further ! Kevin literally came to save us and fix our kitchen/ guest bathroom plumbing.
We bought our house almost two years ago and we've had one after another plumbing problem, which we expected with older homes but so annoying. Point is, we were new to home owning so we didn't have a plumber so we have used a couple different companies the past times before we found kevin and premier 1 plumbing and I'd like to think we're plumbing experts by now lol and premier 1 is the best ! They seriously came on short notice and work so quickly.
They were done in like a day and half. Seriously look no further.
Where do I start !!! . I love Kevin from Premier 1, he is not only very professional and greatly knowledgeable he is very funny , patient, and just an amazing person.
I was trying to figure out a way to attach my G.E portable washer to my faucet trying multiple stores trying all kinds of adapters nothing worked. I also needed my bathroom faucet to be replaced as it was old and rusted.
Kevin took his time not only did he come up with multiple ideas for my issue with attaching my portable washer he also figured it out. He walked me through each step also replaced a couple rusted water lines as well.
If I could give him 100 stars I would . I will for now on only have gorge fix plumbing issue in my home, I will also be sharing his info with any friends or family who need a plumber.
Just amazing. Unbelievable service on a Sunday! We had an emergency leak in our laundry room, and Kevin from Premier 1 responded quickly, came out on a Sunday, and repaired the leak.
He was extremely thorough and professional. You can also tell he's a very honest person and only recommended things that I TRULY needed.
Thank you very much! Highly recommended and I will share his info with all my family and friends! David was incredible! Came out fast and assessed all our issues. He was knowledgeable and gave us plenty of options.
This was my first experience with Premiere 1 and when I use them again I can only hope we get 'Famous' David! Jose was beyond phenomenal! We had a blinking emergency and they not only found the cause of the issue but fixed it promptly and definitely! The work was so good and the price so fair we had them come back the next day for a rather big project. They were clean (they had to go under the house to get to some pipes, they lined the course in mats and left it spotless when they were done), professional, and quick.
I work from home they were very respectful of that they got in and out and were quiet as possible. i had a broken shower pipe.
I did a callout to friends for reputable shops, and was most referred by previous clients of theirs. I had a great experience with them.
Two of the gentlemen that assisted me (forgot their name) but were awesome! Prior to calling them, I did my research and new exactly what was needed, but i didn't have the time to order special parts etc, so out of desperation, I called them. Sure enough, what I suspected was the issue and they were able to fix it in no time.
I will keep them in mind for future needs! David was very knowledgeable and honest in fixing our toilet. I would use them again on future plumbing issues or projects.
Kevin and Jay are a dynamic duo! They helped me get a new water heater because the one I had was outdated and breaking down every few months! Thankful for premier 1 Plumbing will be recommending you guys! Kevin and his team were awesome from start to finish! He replied immediately to my request, showed up at the agreed time which is crucial when you're in the middle of a plumbing crisis. He got straight to work with his team.
They had to replace the main sewer line and install a clean out. We had gone a full day with no showers or flushable toilets, so they cleared that for us in the meantime for convenience.
They were all very polite, clean, and professional. I wanted to change out one of our bathroom faucets, but when I went to turn the water off, I got the dreaded "knob turns and water doesn't turn off" problem for both vales.
Having never changed a shutoff valve before, I came to Yelp to get a few estimates. I talked to Premier 1 Plumbing first, and got estimates for both changing the two valves for this one faucet, and for changing all the valves in the house, thinking if two went bad, they're all going to be bad because they're all probably the original valves from the 90s.
After talking with several options, I decided to come back to Premier 1 because their not only was their estimate one of the best, but also they were very helpful and spent a lot of time answering my questions. I decided to have all the valves in the house replaced, and bought a few 5-packs of 1/4 turn vales which were what they recommended.
Kevin and his partner showed up on time, and in probably not much more than an hour had everything swapped out. There were a couple that needed a little extra tightening, but we were leak-free and all upgraded by the time they left.
They were easy to work with, easy to schedule, and allowed me to buy the parts myself which let me pick exactly what I wanted. Hire these folks for your plumbing needs and others, you won't be disappointed.
Storm drain was clogged with roots, reached out to Premier 1 Plumbing ASAP. After careful consideration, I selected them due to their favorable reviews on Yelp, competitive pricing, and prompt response.
On the scheduled day, Kevin arrived punctually. Following the initial drain clearing, he diligently inspected the drain lines by physically walking through them and utilizing a camera to ensure the complete elimination of any remaining roots within the pipe.
Kevin made the decision to utilize a different cutter in the jetter equipment, dedicating approximately two hours to successfully completing the task. His expertise and commitment were evident throughout the process.
I FINALLY get a chance to sit down and give a review on Premier 1 Plumbing. I met Kevin back in April of last year we needed a camera inspection in our new purchased home.
We already knew our house had a sewer issue. And the realtor gave us the plumber they used, but they started off really bad with us.
Keep in mind I know drain and sewer lines are very expensive!! So we hold it off until we couldn't anymore. Kevin walked us through all of our options using a Camera and locator showing us exactly were all of our brakes on the sewer pipe and the roots is located ( we couldn't believe the technology that these guys have) He gave us three options from the lowest cost to a permanent cost with an outstanding warranty we decided to go with the permanent fix, knowing that is the most expensive, but Kevin's work has been highly recommended to me by a lot of people in the industry.
His prices all around are reasonable and competitive. They started the work as early as the second day! And finish the job in three days.
I had to travel so he kept me updated via text, email and phone calls with pictures and updates of everything that's happening. Kevin's customer service is phenomenal.
Overall an amazing team. Thank you for all your hard work.
my experience Went great. Prompt.
Professional. Courteous.
Capable. Affordable.
Description of Work: Saturday evening our washing machine backed up whenever i need plumbing work again i definitely know who to call this time they will get the job done and get you back up and running again and also will leave a smile on your face This weekend I called premier plumbing to install my new sink faucets and I'm so happy I did! They scheduled me in and sent David, who was so professional, and his work was so CLEAN! I'm really happy with how much they charged and how quick and tidy the work was done. Would definitely recommend!! Quickly set up an appointment for work on 4 sinks including a difficult faucet repair.
Excellent service, professional and very knowledgeable. Would hire again! I'm not a person who leave's review.
However, I couldn't pass up this opportunity. I can't put into words how pleased I am with Premier1.
They are true professionals. Kevin came out to my aunt's home, and surveyed the task at hand.
He was up front with, and explained several different scenarios. His sense of humor was a plus.
Easy going, and no pressure. The plumbing the hasn't been touched in over 40ish years.
So, you can imagine the mess they had to deal with. However, Kevin and his crew took all in stride, and got the job done.
I would highly recommend Premier 1 for any plumbing needs. This company is the local plumber you can depend on.
They deserve 10 stars. One Happy Client I recommend you to contact Premier 1 Plumbing.
Kevin inspected the situation before quoting a price. He already knew the issue as I explained to him that my toilet was bubbling.
Right away he began to explain that the sewage pump needs to be looked at and that there may be something blocking the pump. Before he started the job he was very careful removing my items around the working area.
He managed to find the issue and unclogged the sewage pump. Kevin is well experienced, very clean and gets the job done.
If I ever have any plumbing issues I am definitely contacting him. Thank you so much! Premier 1 Plumbing provided great service and competitive pricing.
Clean, neat work, pleasant to work with, he was very helpful and took time to explain the new hot water tankless system to me. Arrived on time and completed the work efficiently .
The job took a little longer than expected due to some quirks done to the boiler previously by another contractor. Jay provided me with great work around options.
I would definitely hire them again for my future projects. Kevin and the team were very professional and on point with the installation of kitchen sink.
I highly recommend Premier 1 Plumbing for all your plumbing needs. David from Premier plumbing handled our plumbing needs.
He is friendly, thorough, arrived on time, and did a great job. I highly recommend this company and David.
He did an excellent job! Also, he explains everything that is being done. I appreciate being informed.
Great job on installing a new toilet and drainage pipe. Quick response and cleaned up afterwards.
I will call them again next time I need plumbers. I had a problem with the kitchen drain...
I did try snaking it, but it failed to clear the drain. It was time to bring in the pro.
Kevin arrived early and I really appreciated it. He came in and accessed the situation.
Kevin worked quickly and efficiently, he was in and out with the drain cleared in 20 minutes. He did a great job in busting the clog and kept the work area clean.
Premier 1 Plumbing replaced two leaky toilets in the womens restroom at my church. He gave us a great quote.
Then he showed up on time, completed the work without disturbing our preschool or women's group, and cleaned up everything better than it was before. I would definitely recommend him.
Our church will use him for our future plumbing service needs.'''.
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