Monkey Wrench Plumbing, Heating, Air & Electric
3.6 /5 (394 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The sentiment surrounding Monkey Wrench Plumbing, Heating, Air & Electric is overwhelmingly negative based on the reviews analyzed. Customers express dissatisfaction with high costs, upselling practices, and poor customer service experiences. The reviews highlight feelings of frustration and distrust, particularly concerning the additional services and pricing discrepancies. Overall, reviewers war... Read more
Services Offered Verified by Business
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
20%
- Professionalism
30%
- Experience
40%
- Completion
40%
Overview of Company Customer Sentiment Analysis in January
The reviews for Monkey Wrench Plumbing, Heating, Air & Electric indicate significant concerns about the company's pricing strategies and the conduct of its technicians. A recurring theme among the reviews is the experience of unexpected costs arising from services purportedly initiated as minor repairs. Customers reported that what was initially a reasonably priced service devolved into charges th... Read more