Lords Of Plumbing

Many positive reviews emphasized the exceptional skill and reliability of specific plumbers, particularly Dan, Mike, and Edmund. Customers frequently noted fast response times, effective diagnosis of problems, and thorough explanations of services rendered, which contributed to a strong sense of trust. Multiple reviewers mentioned feeling satisfied with the pricing, particularly when compared favo... Read more

Many positive reviews emphasized the exceptional skill and reliability of specific plumbers, particularly Dan, Mike, and Edmund. Customers frequently noted fast response times, effective diagnosis of problems, and thorough explanations of services rendered, which contributed to a strong sense of trust. Multiple reviewers mentioned feeling satisfied with the pricing, particularly when compared favorably to competitors or when unexpected solutions saved them money. Overall, the sentiment surrounding individual experiences with the technicians was overwhelmingly positive, with many customers expressing eagerness to recommend the company or to use their services again. Conversely, a significant number of customers expressed dissatisfaction with Lords Of Plumbing due to poor communication, delayed service, and, in some cases, unsafe work practices. Instances were reported where employees used inappropriate comments or failed to resolve issues effectively, leading to feelings of discomfort and distrust. Some reviewers communicated frustration over being charged for services that did not fully resolve the plumbing issues, indicating that not every technician may provide the same level of care and attention to detail. This disparity in service quality across different visits reflects a broader concern regarding customer service consistency and technician performance. Thus, while Lords Of Plumbing is recognized for its proficient service and customer responsiveness by many clients, the negative experiences cited suggest a need for the company to address internal communication, technician training, and customer engagement practices to enhance the overall client experience and sustain its reputation in the competitive plumbing market. Read less