Overview of Company Customer Sentiment Analysis in January
City Plumbing and Rooter garners a predominantly positive response from customers for their effective service, professionalism, and responsiveness. Technicians like Luis, Oscar, and Brandon frequently receive specific commendation for their expertise, communication skills, and courteous demeanor. Many clients appreciate the quick response time, the clarity in communication regarding pricing, and t... Read more
City Plumbing and Rooter garners a predominantly positive response from customers for their effective service, professionalism, and responsiveness. Technicians like Luis, Oscar, and Brandon frequently receive specific commendation for their expertise, communication skills, and courteous demeanor. Many clients appreciate the quick response time, the clarity in communication regarding pricing, and the respect shown for their homes, including clean workspaces and safe practices like mask-wearing during visits. However, there are notable negative experiences regarding missed appointments and follow-ups, which influence a minority of reviews Read less