911 Plumbing Services

The reviews for 911 Plumbing Services present a largely positive sentiment, with several key themes emerging across the feedback:Timeliness and Responsiveness: Many customers emphasized the company's fast response times. Reviews frequently mention that technicians arrived promptly, often within hours of the initial call. This quick service, particularly in emergencies, is highlighted as a signific... Read more

The reviews for 911 Plumbing Services present a largely positive sentiment, with several key themes emerging across the feedback:Timeliness and Responsiveness: Many customers emphasized the company's fast response times. Reviews frequently mention that technicians arrived promptly, often within hours of the initial call. This quick service, particularly in emergencies, is highlighted as a significant advantage of choosing 911 Plumbing.Professional and Courteous Staff: Technicians like Vic, Art, Greg, and others consistently receive praise for their professionalism, knowledge, and friendly demeanor. Customers appreciated how the staff took the time to explain the issues and the solutions clearly. This led to a sense of trust and confidence in their expertise.Quality of Work: The quality of service provided by 911 Plumbing is frequently noted as excellent. Customers report successful resolutions to plumbing issues, with many experiencing long-term and effective repairs. The technicians are noted for their thoroughness, including cleaning up after the job was completed.Value for Money: While most reviews praised the pricing structure as fair, a minority felt that charges were on the higher side, particularly for emergency services. However, many customers felt that the value of service received justified the costs, particularly regarding the effectiveness and speed of repairs.Customer Service: The customer service aspect, particularly in terms of scheduling and communication, emerged strongly. Reviewers were appreciative of the follow-up communications and the efficiency of the office staff, such as Kathy, in coordinating services. Reviews note that appointments are easy to schedule, and there Read less