PDS Plumbing & Air

Across the reviews, the sentiments expressed can be broadly categorized into positive experiences, negative experiences, and mixed feelings:Positive Experiences: - Many customers praised the professionalism, punctuality, and effectiveness of technicians. Common names mentioned include Dion and David, who were described as friendly, knowledgeable, and efficient, with several comments noting the ... Read more

Across the reviews, the sentiments expressed can be broadly categorized into positive experiences, negative experiences, and mixed feelings:Positive Experiences: - Many customers praised the professionalism, punctuality, and effectiveness of technicians. Common names mentioned include Dion and David, who were described as friendly, knowledgeable, and efficient, with several comments noting the ability to quickly diagnose and resolve plumbing issues. - A recurring theme is the satisfaction with the service speed, with several clients noting same-day responses and punctual arrivals. - Customers appreciated fair pricing and felt that the costs were reasonable for the quality of service received.Negative Experiences: - Several reviews report dissatisfaction stemming from aggressive upselling tactics, particularly in situations where customers felt they were being encouraged to undertake expensive services that may not have been necessary, leading to feelings of mistrust. - There were notable complaints about alleged unethical practices, including cases where customers felt they were charged for incomplete services or where the nature of services was misrepresented, prompting them to advise others against using PDS. - A particular review detailing theft of personal items during a service call was alarming and indicates serious concerns about the company Read less