Long Beach Plumbing Company

The reviews for Long Beach Plumbing Company present a diverse range of sentiments. Key positive sentiments include appreciation for skilled technicians, timely responses, and complete jobs done to satisfaction. Customers commend the company's expertise in diagnosing problems and providing straightforward pricing without hidden fees. Many appreciate the owner, Art, and particular employees like Pri... Read more

The reviews for Long Beach Plumbing Company present a diverse range of sentiments. Key positive sentiments include appreciation for skilled technicians, timely responses, and complete jobs done to satisfaction. Customers commend the company's expertise in diagnosing problems and providing straightforward pricing without hidden fees. Many appreciate the owner, Art, and particular employees like Primo, who have been characterized as friendly, efficient, and knowledgeable. There are multiple mentions of cost-effectiveness, particularly compared to competitors. Conversely, a troubling number of reviews recount significant dissatisfaction related to customer service. Many customers report unfulfilled appointments without notifications, mishandled emergency requests, and disputes regarding pricing that some perceived as deceptive or inflated. Negative experiences particularly highlight incidents involving miscommunication between staff and clients, with instances where technicians exhibited unprofessional behavior. These criticisms often mention a disconnect in understanding the customers Read less