Legacy Sewer and Drain

The detailed review of customer feedback reveals the following insights about Legacy Sewer and Drain:Positive Experiences with Service and Staff: - Customers frequently express appreciation for the professionalism and punctuality of staff. Reviewers highlighted individuals such as Matt, Luke, and Eric for their friendly demeanor, expertise, and willingness to accommodate customer needs. - Ma... Read more

The detailed review of customer feedback reveals the following insights about Legacy Sewer and Drain:Positive Experiences with Service and Staff: - Customers frequently express appreciation for the professionalism and punctuality of staff. Reviewers highlighted individuals such as Matt, Luke, and Eric for their friendly demeanor, expertise, and willingness to accommodate customer needs. - Many reviews laud the company's ability to promptly respond to emergencies and fit clients into their schedules, even on short notice or weekends.High Quality of Work: - Numerous customers remarked on the quality and thoroughness of the plumbing work carried out. Services like replacing pipes, installing tankless water heaters, and repairing sewer lines were completed to a standard that met or exceeded customer expectations. - Clients noted that the use of modern equipment, such as trenchless technology for sewer line replacement, reflects the company's commitment to high-quality solutions.Effective Communication: - A significant number of reviews mentioned the effective communication style of the office staff, particularly Stephanie, who is frequently acknowledged for her helpfulness and responsiveness when scheduling appointments or providing quotes. - Some reviews indicated that communication regarding follow-up actions or estimated arrival times could be improved, especially in cases where work could not be completed immediately.Fair Pricing and Honest Practices: - Many customers expressed satisfaction with the pricing of services, noting that although not the cheapest, the pricing was fair relative to the quality of work provided. - Clients were grateful for the company Read less