International City Plumbers

Positive Experiences: The majority of reviews reflect a high level of satisfaction with the services provided by International City Plumbers. Customers repeatedly mention the efficiency and professionalism of the technicians, particularly Myles and Garrett, who are recognized for their expertise and friendly attitudes. Phrases such as "exceptional service," "very knowledgeable," and "best service ... Read more

Positive Experiences: The majority of reviews reflect a high level of satisfaction with the services provided by International City Plumbers. Customers repeatedly mention the efficiency and professionalism of the technicians, particularly Myles and Garrett, who are recognized for their expertise and friendly attitudes. Phrases such as "exceptional service," "very knowledgeable," and "best service I've ever experienced" are frequently cited, indicating a solid track record for customer satisfaction.Customer Service and Communication: A consistent theme is the positive feedback regarding customer service, from the initial phone call to service execution. Many customers praised the prompt responses and clarity of communication concerning the work performed and the costs involved. This transparency, combined with detailed explanations of the plumbing issues, helped customers feel more at ease during their service experience.Cleanliness and Professionalism: Customers appreciate the attention to cleanliness and professionalism shown by the technicians. Many reviews highlighted the care taken in maintaining the cleanliness of the customer's property during and after service, with several mentions of technicians cleaning up after themselves.Concerns Over Pricing: Despite the overwhelmingly positive feedback, there was one critical review that warned potential customers about high charges, suggesting that customers ask for estimates upfront. This concern brings a note of caution and indicates that while the service is generally well-regarded, some may feel that the pricing is not as transparent as it should be.Strong Brand Loyalty: Many reviewers express a commitment to continue using International City Plumbers for their future plumbing needs and are willing to recommend the company to friends and family. This indicates a level of trust and satisfaction that could lead to strong customer retention. In summary, International City Plumbers has garnered plenty of positive reviews in the last month, showcasing a dedication to customer service, technical expertise, and professionalism. While there are some concerns regarding pricing transparency, the overwhelming sentiment reflects that they are a dependable choice for plumbing needs. Read less