Vip Plumbing and Drain Cleaning

The reviews for VIP Plumbing and Drain Cleaning reveal a polarizing experience among customers. While many commend Konrad and his team for their promptness, professionalism, and competitive pricing, several customers express significant frustration due to issues such as no-shows, lack of communication, and incomplete work. Positive reviews highlight knowledgeable service, prompt scheduling, and st... Read more

The reviews for VIP Plumbing and Drain Cleaning reveal a polarizing experience among customers. While many commend Konrad and his team for their promptness, professionalism, and competitive pricing, several customers express significant frustration due to issues such as no-shows, lack of communication, and incomplete work. Positive reviews highlight knowledgeable service, prompt scheduling, and strong customer support, illustrating a genuine dedication to satisfying customer needs. However, the negative reviews predominantly focus on communication failures, unfulfilled commitments, and feelings of being 'ghosted' after initial service. This duality results in a mixed overall sentiment, marking both commendable service and glaring operational shortcomings that need addressing. Read less