Rivers Plumbing, Heating And Air

Rivers Plumbing, Heating And Air has garnered a mix of positive and negative reviews over the past month. Many customers praise the company's efficiency, professionalism, and knowledgeable technicians, calling them responsive and capable of handling complex plumbing and HVAC issues effectively. Specific praise was directed towards technician Steve Rivers, noted for his exceptional service and prob... Read more

Rivers Plumbing, Heating And Air has garnered a mix of positive and negative reviews over the past month. Many customers praise the company's efficiency, professionalism, and knowledgeable technicians, calling them responsive and capable of handling complex plumbing and HVAC issues effectively. Specific praise was directed towards technician Steve Rivers, noted for his exceptional service and problem-solving skills, often going above and beyond for customers. However, there are some significant criticisms regarding the issues of high pricing and perceived overcharging, particularly when customers felt the bill did not align with the services rendered. A few reviews highlighted poor experiences with customer service, lack of follow-up on estimates, and dissatisfaction with the overall value received for the cost. Despite the negative feedback, a substantial number of customers express loyalty and a willingness to recommend the service, indicating a polarized sentiment overall. Read less