Working Class American Construction

In reviewing the feedback over the past month, several common themes have emerged among the sentiments expressed by various customers.Positive Work Quality and Cost-Efficiency: Multiple reviews highlighted the quality of work performed by Working Class American Construction, particularly mentioning effective roofing solutions that not only addressed issues but did so at a lower cost than expected.... Read more

In reviewing the feedback over the past month, several common themes have emerged among the sentiments expressed by various customers.Positive Work Quality and Cost-Efficiency: Multiple reviews highlighted the quality of work performed by Working Class American Construction, particularly mentioning effective roofing solutions that not only addressed issues but did so at a lower cost than expected. Customers appreciated alternative solutions, such as silicone coating, that extended the life of their roofing without incurring the expenses associated with full replacements.Promptness and Professionalism: Some customers praised the timeliness and professionalism displayed during the job execution. The ability to complete work ahead of schedule was mentioned positively, contributing to overall satisfaction with the services rendered.Customer Communication Issues: A significant concern among reviewers involved communication breakdowns. One customer explicitly noted their frustration with not receiving an estimate after scheduling an appointment, indicating a need for the company to enhance its follow-up procedures. The lack of callbacks and unfulfilled promises detracted from the positive experiences shared in other reviews.Mixed Reputations: While two reviews offered strong endorsements of the company, particularly in regards to roofing work on commercial buildings and multiple installations, the stark contrast with the negative experiences shared suggests an inconsistent approach to customer service. This inconsistency could negatively impact the company Read less