Rooster Rooter

The reviews reflect a mixed sentiment towards Rooster Rooter, with notable dissatisfaction revolving around communication, appointment handling, and pricing practices.Communication Issues: A recurring objection was the poor communication regarding appointment times and delays. Multiple customers reported that technicians either arrived significantly later than promised or failed to provide updates... Read more

The reviews reflect a mixed sentiment towards Rooster Rooter, with notable dissatisfaction revolving around communication, appointment handling, and pricing practices.Communication Issues: A recurring objection was the poor communication regarding appointment times and delays. Multiple customers reported that technicians either arrived significantly later than promised or failed to provide updates about delays, resulting in frustration and inconvenience. This lack of effective communication appeared to undermine customer trust and exacerbated negative experiences.Price Discrepancies and Perceived Unfairness: There were numerous complaints about discrepancies between quoted prices over the phone and charges upon arrival. Customers felt they were misled or confronted with inflated costs that did not correspond with their initial estimates. This lack of clarity seemed to foster feelings of distrust towards the company's pricing model.Mixed Service Quality: While some technicians received praise for their professionalism and service efficiency, others were criticized for poor workmanship, such as leaving issues unresolved or causing additional problems Read less