Majestic C&I

The reviews for Majestic C&I present a mixed sentiment, characterized by significant frustrations regarding communication, professionalism, and reliability, particularly in the initial stages of service. While several reviewers cited a lack of responsiveness and unprofessional behavior from staff, some acknowledged the quality of the work and highlighted specific contractors positively, indicating... Read more

The reviews for Majestic C&I present a mixed sentiment, characterized by significant frustrations regarding communication, professionalism, and reliability, particularly in the initial stages of service. While several reviewers cited a lack of responsiveness and unprofessional behavior from staff, some acknowledged the quality of the work and highlighted specific contractors positively, indicating that the company has potential when functioning optimally. Overall, the sentiment leans negatively due to communication issues and perceived unprofessionalism, despite some satisfactory outcomes. In the detailed sentiment analysis, it is clear that multiple reviews emphasize issues with unprofessional conduct, communication lapses, and unreliable service. Several reviewers expressed displeasure regarding contractors not showing up, which contributed to a frustrating experience, particularly with delays in follow-up repairs. The sentiment of dissatisfaction is strong among those who faced delays or unmet expectations, with comments indicating a general struggle to receive timely responses and proper communication from staff. On the other hand, it is noteworthy that some customers did have positive experiences with individual contractors, such as George, Albert, and Richie, who received commendations for their helpfulness and quality of work. This contrast suggests that while the company has capable professionals, systemic issues in management and communication may hinder overall client satisfaction. Additionally, the presence of mixed reviews highlights some customers Read less