24 Hour Rooter

The reviews indicate a polarized sentiment towards 24 Hour Rooter. A significant outlier is a detailed negative review that emphasizes feelings of frustration and dissatisfaction regarding excessive charges and poor service. This customer described a troubling experience where the initial service did not resolve the plumbing issue, and the technician allegedly caused further damage, leading to a f... Read more

The reviews indicate a polarized sentiment towards 24 Hour Rooter. A significant outlier is a detailed negative review that emphasizes feelings of frustration and dissatisfaction regarding excessive charges and poor service. This customer described a troubling experience where the initial service did not resolve the plumbing issue, and the technician allegedly caused further damage, leading to a far more costly repair than anticipated. The reviewer clearly articulates a sense of being taken advantage of, feeling that the pricing was vastly inflated compared to market standards. Conversely, several other reviews echo positive sentiments, particularly praising the punctuality and professionalism of the technicians. Customers noted timely responses to service requests, respectful interaction, and satisfaction with the repairs completed. A user who faced a plumbing emergency appreciated the quick arrival and effective resolution of his issue, expressing a willingness to recommend the service and call again for future needs. Another review highlights the technician's knowledge and ability to provide helpful maintenance tips, emphasizing a positive experience with customer service. Common themes in the positive reviews include: - Punctuality: Multiple customers mentioned the timely arrival of technicians. - Professionalism: Words like Read less