Frankie The Handyman

The reviews reveal a significant division in customer experiences with Frankie The Handyman. On one hand, there is a strong negative sentiment expressed mainly due to an alleged theft involving a down payment, raising serious doubts about the legitimacy of the business. The claimant not only felt financially victimized but also expressed concerns regarding the licensing and registration of the bus... Read more

The reviews reveal a significant division in customer experiences with Frankie The Handyman. On one hand, there is a strong negative sentiment expressed mainly due to an alleged theft involving a down payment, raising serious doubts about the legitimacy of the business. The claimant not only felt financially victimized but also expressed concerns regarding the licensing and registration of the business, implying potential legal issues. On the other hand, there is a highly positive review that suggests there are customers who have received prompt and satisfactory service. This reviewer highlighted Frank's quick response to an urgent plumbing issue and detailed a series of successful projects that included drywall and bathroom remodels. This sentiment emphasizes his professionalism, reasonable pricing, and commitment to quality work. Common findings from the reviews indicate a troubling dichotomy where some customers experience exemplary service and others face significant trust issues. The conflicting narratives suggest that there may be inconsistencies in service delivery and customer care within the company, affecting overall reputation. To improve customer satisfaction and trust, addressing the concerns raised in the negative review would be essential for Frankie The Handyman moving forward. Read less