Overview of Company Customer Sentiment Analysis in January
Recent reviews for Hovey Rooter Service & Plumbing reflect a mixed but predominantly positive sentiment. Many customers praise the professionalism, punctuality, and friendliness of the staff, particularly highlighting Eric and his team for their effective communication and quality service. Customers express satisfaction with the responsiveness and dedication of the crew, often mentioning their fai... Read more
Recent reviews for Hovey Rooter Service & Plumbing reflect a mixed but predominantly positive sentiment. Many customers praise the professionalism, punctuality, and friendliness of the staff, particularly highlighting Eric and his team for their effective communication and quality service. Customers express satisfaction with the responsiveness and dedication of the crew, often mentioning their fair pricing and willingness to go above and beyond. Yet, a few criticisms have emerged regarding miscommunication and service fees, leading to frustrations among some customers. Overall, Hovey Rooter maintains a strong reputation for reliability and quality work, though they need to address specific areas of customer service to ensure consistent positive experiences. Read less