Patriot Plumbing & Restoration

The majority of reviews for Patriot Plumbing & Restoration exhibit a very favorable sentiment towards the company, highlighting several key themes:Professionalism and Expertise: Many customers describe the technicians, particularly Fred and Mark, as knowledgeable and professional. Reviews often mention their ability to accurately diagnose issues and provide efficient solutions. This expertise inst... Read more

The majority of reviews for Patriot Plumbing & Restoration exhibit a very favorable sentiment towards the company, highlighting several key themes:Professionalism and Expertise: Many customers describe the technicians, particularly Fred and Mark, as knowledgeable and professional. Reviews often mention their ability to accurately diagnose issues and provide efficient solutions. This expertise instills confidence in clients, many of whom recommend the service to friends and family.Responsiveness: Timeliness is a often praised aspect of the service. Multiple reviewers noted that technicians arrived promptly or even ahead of schedule, especially in emergency situations. This responsiveness is a notable aspect that sets the company apart from its competitors.Fair Pricing and Honesty: Several reviews emphasize the perceived fairness of pricing and the company's honesty. Customers appreciate situations where they were advised against unnecessary work or upsells. The transparent quoting process has built trust amongst clients, who report feeling satisfied without being upsold.Thorough Work and Cleanup: Many clients commend the thorough work provided by technicians, as well as their efforts to clean up after themselves. This attentiveness to detail enhances the customer experience and leaves customers feeling satisfied with the overall service provided.Concerns Over Billing Practices: While most reviews are positive, a few highlight concerns regarding billing practices, with one customer feeling charged for unnecessary work or unclear service charges. This has led to some frustrations, suggesting that the company could benefit from clearer communication regarding charges before service is rendered.Emergency Services: Patriot Plumbing & Restoration distinguishes itself with its readiness to tackle urgent plumbing issues, with multiple clients sharing experiences of timely service during emergencies Read less