Galaxy Plumbing And Repair

Galaxy Plumbing demonstrates strong overall performance with a WW Score of 79.8, driven primarily by consistent professionalism (84.2) and solid technical experience (82.3). The company excels at responsiveness, punctuality, and courteous service across 52 mentions. However, pricing emerges as a notable weakness (74.1), with multiple customers reporting overcharges, price gouging, and significant ... Read more

Galaxy Plumbing demonstrates strong overall performance with a WW Score of 79.8, driven primarily by consistent professionalism (84.2) and solid technical experience (82.3). The company excels at responsiveness, punctuality, and courteous service across 52 mentions. However, pricing emerges as a notable weakness (74.1), with multiple customers reporting overcharges, price gouging, and significant discrepancies between quotes and final bills. Project completion scores (78.5) reflect several serious issues including incomplete repairs, follow-up failures, and customer dissatisfaction with work quality on complex jobs. The company shows strong performance on routine jobs but struggles with larger projects and pricing transparency. Read less