Dr Rooter Drain and Plumbing

The reviews for Dr. Rooter Drain and Plumbing indicate a strong sentiment of satisfaction among customers. Key themes emerging from the feedback include:Timeliness and Responsiveness: Both reviewers emphasized the quick response from Dr. Rooter. The ability of the team to address urgent plumbing issues promptly, even on a Sunday, greatly contributed to a positive experience. This aspect is crucial... Read more

The reviews for Dr. Rooter Drain and Plumbing indicate a strong sentiment of satisfaction among customers. Key themes emerging from the feedback include:Timeliness and Responsiveness: Both reviewers emphasized the quick response from Dr. Rooter. The ability of the team to address urgent plumbing issues promptly, even on a Sunday, greatly contributed to a positive experience. This aspect is crucial in the plumbing industry where emergencies can arise at any time.Professionalism and Integrity: The reviews highlight a commendable level of professionalism, particularly illustrated by the experience of not charging more for additional work due to a faulty product previously purchased. Such honesty fosters customer trust and establishes Dr. Rooter as a dependable service provider.Quality of Service: Customers reported thorough and competent service, describing their solutions as effective in resolving significant plumbing issues. The ability to handle complex problems, such as the blockage caused by wet wipes, without compromising quality has reinforced customer confidence in the company's abilities.Customer Advocacy: The recurring theme of recommending the service speaks volumes. Both reviewers expressed a willingness to refer others and utilize the services again, which indicates high customer loyalty and satisfaction. Overall, the feedback points to Dr. Rooter Drain and Plumbing being a reliable and trustworthy company, often exceeding customer expectations and providing valuable plumbing services. Read less