Argyll Plumbing

The majority of the reviews express a high level of satisfaction with Argyll Plumbing, highlighting several positive attributes such as reliability, honesty, and knowledgeable staff. Customers have praised Tommy and his team for their professionalism and willingness to go above and beyond, such as teaching clients how to handle minor plumbing problems themselves. The recommendation for their servi... Read more

The majority of the reviews express a high level of satisfaction with Argyll Plumbing, highlighting several positive attributes such as reliability, honesty, and knowledgeable staff. Customers have praised Tommy and his team for their professionalism and willingness to go above and beyond, such as teaching clients how to handle minor plumbing problems themselves. The recommendation for their services spans multiple generations, indicating a longstanding trust in the business. However, a significant concern emerges from a single review discussing recent negative experiences following the retirement of the previous owner, indicating a possible change in management approach or service quality. This review particularly points to an instance of aggressive sales tactics directed at a vulnerable elderly customer, raising alarms about trustworthiness and ethical conduct under the new management. Common themes across the feedback include:Longevity of Service: Many customers have been loyal for decades, showcasing a strong historical relationship with the company.Trust and Integrity: Clients consistently mention the honesty of the service personnel, valuing the ethical business practices.Customer Education: Positive mentions arise regarding the willingness of staff to empower customers by providing them with knowledge.Variability in Experience: While many reviews are glowing, a concerning trend of inconsistency in service reliability suggests that the company may be facing challenges transitioning under new management. In conclusion, Argyll Plumbing stands out for its dedication to customer service and ethical practices, yet recent reviews highlight a potential decline in these values that warrants attention to restore customer confidence. Read less