Valleys Best Plumbing, Heating, and Air

The reviews illustrate a troubling pattern of customer dissatisfaction with Valleys Best Plumbing, Heating, and Air. Numerous customers report issues surrounding communication and service follow-through. A significant number mention feeling ignored or mistreated when inquiring about services or warranties, which has led to an overall perception of poor customer service. Multiple reviewers indicate... Read more

The reviews illustrate a troubling pattern of customer dissatisfaction with Valleys Best Plumbing, Heating, and Air. Numerous customers report issues surrounding communication and service follow-through. A significant number mention feeling ignored or mistreated when inquiring about services or warranties, which has led to an overall perception of poor customer service. Multiple reviewers indicate instances where they were charged substantial amounts for services that did not meet expectations or were inadequately handled, further exacerbating their frustration. Inconsistent experiences seem to plague the company, with some reviewers praising individual technicians, such as Anthony and Matt, for their professionalism and effectiveness. However, these positive experiences stand in stark contrast to the negative sentiments surrounding the company's administrative support, specifically regarding communication, accountability, and responsiveness. Several customers reported feeling misled about estimates and charges, with one stating they were quoted inflated prices compared to what another company later charged. This has contributed to the perception of the company as untrustworthy Read less