Righty Roo Plumbing & Air

Professionalism and Service Quality: Reviews consistently highlight the professionalism of staff members. Customers frequently describe the technicians as courteous, knowledgeable, and meticulous in their work, which contributes to a sense of trust in the company. Individuals like Chris and Heinrich are specifically mentioned for their competent and thoughtful approaches to plumbing issues.Respons... Read more

Professionalism and Service Quality: Reviews consistently highlight the professionalism of staff members. Customers frequently describe the technicians as courteous, knowledgeable, and meticulous in their work, which contributes to a sense of trust in the company. Individuals like Chris and Heinrich are specifically mentioned for their competent and thoughtful approaches to plumbing issues.Response Time: Many reviews applaud the rapid response times of Righty Roo Plumbing & Air, with several customers mentioning that they were attended to the same day, or sometimes within hours. This quick service has been a significant factor in positive sentiments, particularly for emergency situations.Transparent Pricing: A common theme across the reviews is the mixed feelings regarding pricing. While several customers appreciated the upfront quotes and found them fair relative to the quality of service, others expressed dissatisfaction with specific charges, indicating a perception that the prices could be high for certain tasks, especially minor ones. For example, a job that reportedly took less than ten minutes was seen as overpriced by one reviewer.Thoroughness and Attention to Detail: Customers acknowledge the company's meticulous nature when handling plumbing tasks. The thorough inspections and detailed explanations provided throughout the job were appreciated, particularly when complications were discovered, such as gas leaks or blockages.Customer Service: Reviewers frequently commend the friendly and responsive customer service, both over the phone and in person. The positive experiences with staff during scheduling and consultations contribute to the overall favorable view of the company.Emphasis on Trust: The sentiment analysis reflects a high level of trust in Righty Roo Plumbing & Air Read less