Mr. Rooter Plumbing of Palm Desert

The overall sentiment towards Mr. Rooter Plumbing of Palm Desert in the last month appears to be predominantly positive, with many customers expressing appreciation for the company's prompt service and the professionalism of their technicians. Reviewers frequently commend the quick responses to plumbing emergencies and the thorough diagnosis and repair work carried out by technicians like Saul, La... Read more

The overall sentiment towards Mr. Rooter Plumbing of Palm Desert in the last month appears to be predominantly positive, with many customers expressing appreciation for the company's prompt service and the professionalism of their technicians. Reviewers frequently commend the quick responses to plumbing emergencies and the thorough diagnosis and repair work carried out by technicians like Saul, Lance, and Joel. Customers also highlight a general sense of trust and integrity in dealings, which sets Mr. Rooter apart. However, there are noticeable concerns regarding pricing, with several customers feeling that charges were high or that they experienced pressure to purchase unnecessary services. Complaints about administrative issues and communication regarding appointment scheduling also surfaced. Despite these grievances, the strong recommendations and repeat business from satisfied customers suggest a solid reputation overall. Read less