Urgent Rooter Service

Bait-and-Switch Tactics: Many customers reported being lured in by low advertised rates, only to be presented with drastically higher costs once the technicians arrived. For example, issues that were initially quoted as $45 or $69 often escalated into charges of $1,000 or more after various upselling strategies were employed.Pressure to Upsell: Reviewers frequently criticized the technicians for a... Read more

Bait-and-Switch Tactics: Many customers reported being lured in by low advertised rates, only to be presented with drastically higher costs once the technicians arrived. For example, issues that were initially quoted as $45 or $69 often escalated into charges of $1,000 or more after various upselling strategies were employed.Pressure to Upsell: Reviewers frequently criticized the technicians for attempting to sell unnecessary services and repairs, an approach that left customers feeling pressured and taken advantage of. Instances of technicians recommending excessive work, including complicated trench replacements or camera inspections, were cited in multiple reviews.Customer Trust Issues: There is a clear theme of distrust toward this company, with users expressing regret for not consulting reviews beforehand. Several commenters felt misled by both the initial price quotes and the subsequent diagnoses of their plumbing issues, leading them to find alternative plumbers who offered cheaper and more effective solutions.Inconsistent Service Quality: Reviews reflect a divide in service quality Read less