Overview of Company Customer Sentiment Analysis in January
Overall, the sentiment towards Phill's Plumbing in the last month is mixed, highlighting both high-quality service and significant concerns regarding pricing transparency. Many customers praise the professionalism, responsiveness, and skill of the workers, particularly noting Phill and his son, Matthew, for their efficiency and thoroughness. Positive experiences include same-day service and impres... Read more
Overall, the sentiment towards Phill's Plumbing in the last month is mixed, highlighting both high-quality service and significant concerns regarding pricing transparency. Many customers praise the professionalism, responsiveness, and skill of the workers, particularly noting Phill and his son, Matthew, for their efficiency and thoroughness. Positive experiences include same-day service and impressive problem-solving capabilities. However, a notable number of reviews express frustration over unexpectedly high costs and recommend getting written estimates before work begins. While customers commend the quality of the work performed, concerns about the company Read less