Paisleys Plumbing

In analyzing the reviews, several themes emerge that reflect both positive and negative sentiments about Paisleys Plumbing:Quality of Work: Many customers commend the effectiveness and thoroughness of the plumbing services provided. Positive remarks highlight Mike's ability to diagnose issues accurately and execute necessary repairs efficiently. Clients frequently noted an appreciation for the qua... Read more

In analyzing the reviews, several themes emerge that reflect both positive and negative sentiments about Paisleys Plumbing:Quality of Work: Many customers commend the effectiveness and thoroughness of the plumbing services provided. Positive remarks highlight Mike's ability to diagnose issues accurately and execute necessary repairs efficiently. Clients frequently noted an appreciation for the quality of the work performed, particularly regarding repairs and installations like tankless water heaters.Professionalism and Communication: For some customers, Mike's professionalism and communication were standout qualities. Positive feedback often mentions greeting customers warmly and explaining repairs and costs clearly. However, contrasting accounts describe rudeness, threatening behavior, and lack of responsiveness to calls, undermining confidence in the company's reliability.Pricing and Billing Issues: Several reviews raise concerns regarding service fees. Customers reported unexpected charges and dissatisfaction with communication about costs. Some felt that pricing was overly inflated, leading to feelings of being gouged or mishandled.Customer Service: While many praised the courteous and friendly approach of Mike and his employees, others experienced frustration with what they characterized as poor customer service. Instances of unreturned calls, no-shows for scheduled appointments, and perceived harassment from the owner were particularly impactful for dissatisfied clients.Community Engagement: Mixed reactions to the company Read less