Hubsch Plumbing

In the recent reviews, Hubsch Plumbing has garnered a range of sentiments from its customers. The positive feedback centered around the efficiency and professionalism exhibited by the team during a toilet replacement job. Customers appreciated the punctuality of the technicians, with one review noting their early arrival and quick installation that took less than 40 minutes. The additional service... Read more

In the recent reviews, Hubsch Plumbing has garnered a range of sentiments from its customers. The positive feedback centered around the efficiency and professionalism exhibited by the team during a toilet replacement job. Customers appreciated the punctuality of the technicians, with one review noting their early arrival and quick installation that took less than 40 minutes. The additional service of reattaching a Toto Washlet seat at no extra charge was also mentioned favorably, highlighting the company's willingness to go beyond standard expectations. The seamless payment process through Amazon was cited as a convenient feature that added to the overall positive experience. On the downside, the company faced criticism regarding customer service, particularly concerning the handling of scheduling. One review pointed out an instance where the service for soft water installation was canceled just an hour before the appointment without any direct communication, leading the customer to label this behavior as unprofessional and unacceptable. This incident illustrates a significant gap in customer experience, contrasting sharply with the positive review and indicating a potential area for improvement in communication and reliability. Overall, the common findings suggest a disparity in customer experiences Read less