Peter Mikov is my plumber

The reviews indicate a strong emphasis on professionalism and reliability, with multiple customers praising Peter Mikov and his assistant, Glen, for their ability to handle tasks effectively and expeditiously. The consistent mention of honest pricing, with no feeling of being overcharged, further reinforces a positive perception of the company's business practices. Reviewers appreciated the courte... Read more

The reviews indicate a strong emphasis on professionalism and reliability, with multiple customers praising Peter Mikov and his assistant, Glen, for their ability to handle tasks effectively and expeditiously. The consistent mention of honest pricing, with no feeling of being overcharged, further reinforces a positive perception of the company's business practices. Reviewers appreciated the courtesy extended by the team, often noting that they went above and beyond by inspecting additional areas without charge. Cathy, who runs the scheduling and customer interactions, received multiple commendations for her cheerful demeanor and helpfulness, which adds to the positive service experience. Many clients emphasized the peace of mind associated with knowing they can rely on Peter's services, due to his track record of not having to return for the same issue after repairs. On the other hand, a handful of reviews pointed out issues related to punctuality, particularly during emergencies. One customer experienced significant delays, which caused frustration, especially given the urgent nature of their plumbing issue. Additionally, there was a singular criticism focusing on hygiene, indicating that the cleanliness of staff could be improved while interacting with clients in their homes. Overall, the service has built a solid reputation among most customers based on their effective workmanship and customer service, but they may need to address the highlighted punctuality and hygiene concerns to safeguard their reputation further. Read less