K.R. Miller Construction

The reviews consistently highlight several areas of concern regarding K.R. Miller Construction. A recurring theme is the lack of professionalism in communication; customers have reported rude interactions and ongoing issues when attempting to resolve disputes or gain clarification on their projects. The sentiment expressed in these reviews may deter potential clients who value respectful and respo... Read more

The reviews consistently highlight several areas of concern regarding K.R. Miller Construction. A recurring theme is the lack of professionalism in communication; customers have reported rude interactions and ongoing issues when attempting to resolve disputes or gain clarification on their projects. The sentiment expressed in these reviews may deter potential clients who value respectful and responsive service. Many reviewers have pointed out significant delays and poor workmanship in their remodeling projects, specifically mentioning the kitchen renovation. Customers detailed how certain tasks required multiple corrections, resulting in dissatisfaction with the final product. There were also complaints about damage to customers' property and the failure to deliver contracted features, leading to financial disputes and difficulties in securing refunds. The positive feedback, although limited, primarily focuses on a specific roofing project that was completed efficiently and to the customer's satisfaction. This indicates that while some services may be performed well, particularly roofing, the company's performance in remodels appears to be notably problematic. In summary, the reviews reveal a company in distress when it comes to customer service and project execution, especially regarding kitchen remodels. The negative experiences outweigh the positive, suggesting the need for significant improvements in operations, communication, and overall management to enhance customer satisfaction. Potential clients are advised to proceed with caution and seek trustworthy recommendations. Read less