Rescue Rooter

Overall, Rescue Rooter presents a contentious picture based on customer feedback. A significant portion of the feedback is negative, focusing mainly on the following areas:Pricing Issues: Several reviews cite exorbitant charges for relatively simple plumbing tasks. Customers reported feeling misled by quoted prices, mentioning substantial discrepancies between the initial estimates and final bills... Read more

Overall, Rescue Rooter presents a contentious picture based on customer feedback. A significant portion of the feedback is negative, focusing mainly on the following areas:Pricing Issues: Several reviews cite exorbitant charges for relatively simple plumbing tasks. Customers reported feeling misled by quoted prices, mentioning substantial discrepancies between the initial estimates and final bills. This pricing inconsistency has led to feelings of being scammed, prompting customers to express deep dissatisfaction with what they perceived as a bait-and-switch tactic.Inefficient Scheduling: Numerous reviewers complained about missed appointments and a lack of effective communication regarding delays. Instances where customers waited for hours only to be informed that no technician would arrive highlighted a severe issue with showing up when promised. Many expressed frustration with unavoidable circumstances that left them without help during urgent times.Mixed Reviews on Service Quality: While there were commendable mentions of specific technicians and their skills, the overall experiences were marred by negative feedback. While some customers reported efficient problem-solving and professional service, others highlighted an alarming trend where technicians either misdiagnosed issues or attempted substantial, unnecessary repairs for significant costs.Customer Service: Reports of poor customer support were abundant. Customers indicated instances of unprofessional interactions with representatives, with some employees described as dismissive or rude. Furthermore, the lack of follow-through on customer complaints Read less