King Rooter

Quality of Service: Reviewers consistently emphasize the high quality of service provided by King Rooter. Phrases like "lightning speed," "impressive process," and "superlative finish work" indicate that customers appreciate the efficiency and thoroughness of the work done by Tony and his crew. The ability to handle larger jobs without compromising quality is also highlighted.Responsiveness and Ti... Read more

Quality of Service: Reviewers consistently emphasize the high quality of service provided by King Rooter. Phrases like "lightning speed," "impressive process," and "superlative finish work" indicate that customers appreciate the efficiency and thoroughness of the work done by Tony and his crew. The ability to handle larger jobs without compromising quality is also highlighted.Responsiveness and Timeliness: Many reviewers mention the company's promptness, stating that they arrive on time and address issues quickly, especially during emergencies. This responsiveness appears to be a key factor in customer satisfaction, particularly for those facing urgent plumbing situations.Honesty and Reliability: Several customers describe the team as honest and hardworking, with transparency in the services provided. The mention of competitive bidding and fair estimates indicates that customers feel they are getting good value for their money, despite some reviews pointing out that prices can be higher than initially expected.Service and Customer Experience: Customers appreciate the professionalism of the team, noting how they clean up after themselves and are organized during the job. The personal touch and willingness to explain procedures instill confidence in customers, making them feel more informed about the work being done.Pricing Concerns: Although the overall sentiment is positive, there are mentions of confusion with pricing. One reviewer pointed out a discrepancy between the advertised price for services and the final charge they encountered. This indicates a potential area for improvement in ensuring clarity in pricing and communication before service initiation.Recommendation and Customer Loyalty: Many customers express their intent to use King Rooter for future plumbing needs, indicating a strong sense of loyalty and satisfaction. This suggests that the company has successfully built a reliable reputation among its clientele, making it a preferred choice for plumbing services. Reviews also hint at a community-centric approach, with customers readily recommending the service to friends and neighbors. Overall, King Rooter stands out as a reliable and efficient plumbing service, marked by positive customer experiences, though there is room for improvement in communication regarding pricing to enhance transparency. Read less