Demiguel Plumbing

The reviews for Demiguel Plumbing reflect a highly polarized sentiment. While some customers praised the company's rapid response times and effective repairs, particularly highlighting the dedication of individual technicians, others expressed severe dissatisfaction regarding the quality of work, customer service, and the company's licensing status. A faction of reviews emphasized issues such as o... Read more

The reviews for Demiguel Plumbing reflect a highly polarized sentiment. While some customers praised the company's rapid response times and effective repairs, particularly highlighting the dedication of individual technicians, others expressed severe dissatisfaction regarding the quality of work, customer service, and the company's licensing status. A faction of reviews emphasized issues such as overcharging and subpar repairs, indicating that potential customers should exercise caution. The recommendations seem mixed, with some referring friends while others strongly warn against using the services. In a detailed sentiment analysis, the feedback reveals a stark contrast in the customer experiences with Demiguel Plumbing. On one hand, several users appreciated quick responses in emergencies and efficient problem-solving from specific technicians, attributing their satisfaction to employees like Tony and Steve. These customers highlighted fair pricing and the quality of work performed. However, the negative reviews dominate in terms of severity, with multiple customers reporting instances of poor workmanship, incomplete jobs, and a shocking revelation regarding the company's suspended business license since 2022. This issue raises significant ethical concerns and may undermine customer trust. Moreover, dissatisfaction seems to be compounded by communication issues, as some reviewers noted rudeness from staff and a lack of professionalism. Issues related to charging practices, such as billing for services not rendered or excessive fees for minimal work, were common across negative comments. Overall, the company's dual-image Read less