Jim

The reviews indicate a stark dichotomy in customer sentiment concerning Jim's Plumbing service. While a few loyal customers commend the honest service they received over the years, the majority of the recent feedback expresses considerable dissatisfaction and distress. A prominent issue highlighted is the lack of responsiveness and reliability, particularly expressed through missed appointments ... Read more

The reviews indicate a stark dichotomy in customer sentiment concerning Jim's Plumbing service. While a few loyal customers commend the honest service they received over the years, the majority of the recent feedback expresses considerable dissatisfaction and distress. A prominent issue highlighted is the lack of responsiveness and reliability, particularly expressed through missed appointments and insufficient follow-up on urgent repair requests. One customer noted an appalling delay in service, ultimately having to hire another plumber to address unresolved issues. This suggests a critical flaw in the company's customer service and operational protocols. Furthermore, the quality of work appears to be a significant concern. One particularly alarming review detailed a customer's experience where essential plumbing work was allegedly left incomplete, leading to ongoing problems and a sense of being misled. The reviewer's remark about being Read less