Overview of Company Customer Sentiment Analysis in January
Overall, Service Squad experiences a mixed but predominantly positive sentiment from customer reviews over the last month. Many customers appreciate the promptness, professionalism, and quality of service provided by technicians like Miguel and Emmanuel, praising their ability to diagnose and resolve issues efficiently. The customer service team, particularly Jennifer, is also frequently highlight... Read more
Overall, Service Squad experiences a mixed but predominantly positive sentiment from customer reviews over the last month. Many customers appreciate the promptness, professionalism, and quality of service provided by technicians like Miguel and Emmanuel, praising their ability to diagnose and resolve issues efficiently. The customer service team, particularly Jennifer, is also frequently highlighted for their friendly and responsive communication. However, some reviewers express concerns about pricing, with a few indicating that charges felt excessive, especially for quick repairs. Additionally, several negative experiences emerge, most notably related to reliability Read less