Repiping Specialists - Care Plumbing

Positive feedback:Quality of Work: Many reviews consistently highlight the quality of the repiping work, with numerous customers noting that the team completed the projects efficiently, often within a single day. The craftsmanship, particularly in drywall and stucco patching, is frequently mentioned as excellent.Customer Service: A significant number of reviews commend Care Plumbing's customer ser... Read more

Positive feedback:Quality of Work: Many reviews consistently highlight the quality of the repiping work, with numerous customers noting that the team completed the projects efficiently, often within a single day. The craftsmanship, particularly in drywall and stucco patching, is frequently mentioned as excellent.Customer Service: A significant number of reviews commend Care Plumbing's customer service. The staff's responsiveness, professionalism, and the clear communication throughout the project are particularly noted. Many reviewers specifically mention their interactions with Mike (or John) and Zara, indicating a positive impression of their dedication and helpfulness.Competitive Pricing: Several customers found Care Plumbing's pricing to be reasonable and competitive compared to other quotes they received. Some appreciate the transparency in estimating, with clear, detailed quotes provided upfront.Efficiency: Customers praise the promptness of the work crews, mentioning that the teams often clean up after themselves and leave no mess, which adds to their satisfaction with the service. Negative feedback:Post-Job Issues: A moderate number of negative reviews highlight issues that arose after the completion of the work. These include installations done improperly or damages caused during the job that required follow-ups. Some customers reported dissatisfaction with how these issues were handled, citing communication problems and slow responses when seeking help.Hidden Costs: Complaints about additional costs not disclosed during the initial estimate are prevalent. Some customers felt ambushed by unexpected expenses for tasks that, in their minds, should have been included.Inconsistent Service: There are mixed experiences regarding service quality. While many report excellent service, a few mention that their experiences deviated from expectation, especially in terms of follow-through on repairs needed after the repipe. Overall, while the consensus is that Care Plumbing effectively handles repiping projects, customers also warn potential clients to remain informed about all potential costs and to pay close attention to details during the process to avoid post-job complications. Read less