Castle Plumbing

Overall, the sentiment towards Castle Plumbing is mixed. While some customers praise Roger for his knowledge, professionalism, and quick response times, others express significant dissatisfaction with transparency regarding pricing, particularly regarding unexpected fees. There are a few individuals who highlight Roger's helpfulness, especially during emergencies, but the presence of complaints ab... Read more

Overall, the sentiment towards Castle Plumbing is mixed. While some customers praise Roger for his knowledge, professionalism, and quick response times, others express significant dissatisfaction with transparency regarding pricing, particularly regarding unexpected fees. There are a few individuals who highlight Roger's helpfulness, especially during emergencies, but the presence of complaints about overcharging and lack of communication about costs creates a troubling contrast. It appears that while the technical skills and expertise are valued, customers are frustrated with the business practices surrounding billing and customer communication, leading to a polarized perception of the company Read less