Dunn Rite Plumbing Heating &  Air

Dunn Rite Heating & Air receives a critically low WW Score of 42.3, driven by severe deficiencies across all dimensions. Professionalism is the weakest area (38.0), with 67 reviews documenting rude staff, poor communication, unresponsiveness to calls, and dismissive attitudes—particularly from technician Jay. Project completion is equally problematic (35.0), with 58 reviews reporting incomplete ... Read more

Dunn Rite Heating & Air receives a critically low WW Score of 42.3, driven by severe deficiencies across all dimensions. Professionalism is the weakest area (38.0), with 67 reviews documenting rude staff, poor communication, unresponsiveness to calls, and dismissive attitudes—particularly from technician Jay. Project completion is equally problematic (35.0), with 58 reviews reporting incomplete repairs, multiple failed visits for the same issue, abandoned work, and refusal to honor callbacks. Experience scores marginally higher (52.0) but 41 reviews reveal inconsistent diagnostics, inadequate troubleshooting, and technicians lacking knowledge. Pricing concerns (45.0) appear in 12 reviews alleging overcharges, hidden fees, and fraudulent claims to warranty companies. The company shows a stark pattern of poor service, especially when assigned through home warranty programs. Read less