Trusty Plumbers

The reviews depict Trusty Plumbers as a reliable and trustworthy service provider, consistently satisfying customers' plumbing needs. A recurring theme is the high regard for the company's customer service, with mentions of prompt responses and the willingness of technicians to go above and beyond. Specific technicians, such as Edwin, Anthony, and Gonzalo, are highlighted for their thoroughness, p... Read more

The reviews depict Trusty Plumbers as a reliable and trustworthy service provider, consistently satisfying customers' plumbing needs. A recurring theme is the high regard for the company's customer service, with mentions of prompt responses and the willingness of technicians to go above and beyond. Specific technicians, such as Edwin, Anthony, and Gonzalo, are highlighted for their thoroughness, professionalism, and detailed explanations during service calls. The owner's involvement, particularly Mitch Clemmons, is praised, with many customers feeling a personal touch in the interactions they have with the company. Customers appreciate that they receive well-explained options without feeling pressured into upselling, fostering a sense of trust with the service. Value for money appears to be a slight contention point. While the majority of reviewers are happy with the quality of work, a few express concerns over high costs compared to other services. One review specifically noted a significant price difference regarding a service estimate, suggesting that potential customers should research costs beforehand. Despite the noted pricing concerns, the majority of feedback is exceptionally favorable, with multiple customers categorizing Trusty Plumbers as the only plumbing service they would choose in the future. The general recommendation factor is high, as many reviews suggest that customers feel confident referring Trusty Plumbers to friends and family based on their satisfactory experiences. Read less