Home Service Pros

Responsiveness and Professionalism: A large number of reviews commend Home Service Pros for their quick response times and professional handling of inquiries. Customers frequently highlight the prompt scheduling of appointments and the ability of technicians to arrive quickly, sometimes earlier than expected. This responsiveness has been a key factor in customer satisfaction.Quality of Service: Ma... Read more

Responsiveness and Professionalism: A large number of reviews commend Home Service Pros for their quick response times and professional handling of inquiries. Customers frequently highlight the prompt scheduling of appointments and the ability of technicians to arrive quickly, sometimes earlier than expected. This responsiveness has been a key factor in customer satisfaction.Quality of Service: Many customers express high satisfaction with the quality of work performed. Specific technicians, such as Jimbo, Edgardo, and Cody, are repeatedly mentioned for their efficiency, knowledge, and the time they take to explain the workings of plumbing issues. Customers appreciate that technicians take the time to ensure they understand what is being done and offer suggestions for future maintenance.Concerns About Pricing: Despite many positive reviews, pricing concerns emerge prominently. Customers frequently express feeling overcharged, particularly relating to diagnostic fees that do not translate to service costs. Some customers noted the steep quotes they received compared to competitors. The sentiment suggests that while the work quality may be high, the perception of value may be low due to pricing.Customer Service and Communication: Reviewers often praise the customer service they receive from the office staff, particularly highlighting Brittany Read less