Overview of Company Customer Sentiment Analysis in January
The recent reviews for Fresno Plumbing & Heating reveal a mixed sentiment among customers. While many appreciated the prompt service, professionalism of the technicians, and competitive pricing, a significant number expressed frustration regarding poor customer service and communication issues, particularly with office staff. Customers highlighted their satisfaction with the quality of service whe... Read more
The recent reviews for Fresno Plumbing & Heating reveal a mixed sentiment among customers. While many appreciated the prompt service, professionalism of the technicians, and competitive pricing, a significant number expressed frustration regarding poor customer service and communication issues, particularly with office staff. Customers highlighted their satisfaction with the quality of service when technicians were on-site, but many reported lengthy delays or miscommunication about appointments, leading to dissatisfaction. Overall, while there is commendation for the hands-on plumbing work, the company Read less