Fast Plumbing

The reviews present contrasting experiences that collectively paint a complex picture of Fast Plumbing's service quality. On one hand, there are customers who express strong satisfaction with the respect and efficiency demonstrated by the owner, Raymond. These reviewers commend his ability to resolve plumbing issues swiftly and at a lower cost than anticipated, contributing to a positive experienc... Read more

The reviews present contrasting experiences that collectively paint a complex picture of Fast Plumbing's service quality. On one hand, there are customers who express strong satisfaction with the respect and efficiency demonstrated by the owner, Raymond. These reviewers commend his ability to resolve plumbing issues swiftly and at a lower cost than anticipated, contributing to a positive experience characterized by professionalism and reliability. On the other hand, a significant concern raised about the company is the unprofessional behavior of staff, specifically related to alcohol consumption during work hours. One review describes a scenario where employees spent more time drinking and socializing than working, casting a serious shadow over their trustworthiness and work ethic. This not only prompts a negative reflection on the company's management practices but also raises red flags about safety and reliability when allowing employees on customer properties. Common findings among the reviews include a notable range of service quality, from efficient and reliable to irresponsible and unprofessional behavior. The incidence of alcohol-related problems during work times emerged as a significant point of contention, potentially jeopardizing the business's reputation if not addressed timely. Therefore, while there are instances of commendable service, the overarching theme stresses urgent improvements needed in professional conduct to ensure customer trust and satisfaction. Read less