Drain Guru Plumbing Services

Drain Guru demonstrates strong professionalism, project completion, and technical expertise across most reviews, with consistently positive feedback on responsiveness, friendliness, and workmanship quality. However, a significant cluster of 1-star reviews from 2023-2024 reveals critical failures in punctuality and communication—multiple customers report no-shows, missed appointments, and unrespo... Read more

Drain Guru demonstrates strong professionalism, project completion, and technical expertise across most reviews, with consistently positive feedback on responsiveness, friendliness, and workmanship quality. However, a significant cluster of 1-star reviews from 2023-2024 reveals critical failures in punctuality and communication—multiple customers report no-shows, missed appointments, and unresponsiveness to calls/texts. Pricing presents a mixed picture: many reviews praise fair and competitive rates, but one detailed 2023 review documents a $540 quote that was dramatically overpriced compared to competitors ($350 estimate), creating material concern about pricing consistency. The contractor's performance appears to have deteriorated in 2023-2024 relative to the strong track record from 2019-2022. Read less