Balanced Comfort Cooling Heating & Plumbing - Fresno

Balanced Comfort Cooling Heating & Plumbing in Fresno has received a mixed bag of reviews over the last month, showcasing a blend of positive and negative customer experiences. Many reviews highlight their prompt service, professionalism, and dedication to customer satisfaction, demonstrating the company's commitment to good communication and timely appointments. Customers appreciated the friendly... Read more

Balanced Comfort Cooling Heating & Plumbing in Fresno has received a mixed bag of reviews over the last month, showcasing a blend of positive and negative customer experiences. Many reviews highlight their prompt service, professionalism, and dedication to customer satisfaction, demonstrating the company's commitment to good communication and timely appointments. Customers appreciated the friendly and knowledgeable technicians who provided valuable insights into their systems. However, numerous complaints surfaced regarding aggressive upselling tactics, inconsistent service delivery, and failure to properly diagnose issues, leading to frustration and dissatisfaction among some clients. Customer service appears to be a significant concern, particularly regarding follow-up communications and service resolutions. Overall, while there are commendable aspects of their service, several customers warn others to proceed with caution, especially related to pricing practices. Read less