Artman Plumbing

The reviews indicate a generally favorable sentiment towards Artman Plumbing, especially regarding their core services. Many customers commend Art and Sherry for their amiable nature and professionalism. For instance, clients often mention how approachable they are and the quality guarantee accompanying their work, reinforcing trust and reliability. Compliments on responsiveness and good pricing a... Read more

The reviews indicate a generally favorable sentiment towards Artman Plumbing, especially regarding their core services. Many customers commend Art and Sherry for their amiable nature and professionalism. For instance, clients often mention how approachable they are and the quality guarantee accompanying their work, reinforcing trust and reliability. Compliments on responsiveness and good pricing are common, with several reviewers stating that they return to Artman Plumbing repeatedly due to consistently positive experiences. However, there is a significant contrast in the experiences shared by some customers. A few notable reviews indicate frustration with delays and perceived unprofessional behavior. For example, one customer mentioned waiting over two hours beyond the expected arrival time without proper communication from the office, which resulted in canceled plans and disappointment. This raises concerns about the company's scheduling and customer handling practices. Moreover, there are conflicting opinions about workmanship quality. While some praised the effectiveness of repairs and the thoroughness of explanations provided during service calls, others voiced allegations of poor workmanship and rude behavior from staff members, particularly regarding interactions with the office. The mention of a specific incident involving an unlicensed plumber suggests some tension and miscommunication, further complicating customer perceptions. Additionally, the reviews reveal a divide among customers, where some express vehement dissatisfaction, labeling the service as dishonest or subpar, while others staunchly defend Artman Plumbing against such criticisms. This polarization indicates that experiences can vary significantly based on individual circumstances, particularly in terms of specific service encounters. In conclusion, while Artman Plumbing exhibits strengths in customer relations, pricing, and service speed, there are critical weaknesses in areas of timeliness, communication, and perception of workmanship. Addressing these concerns could enhance customer satisfaction and ensure consistent positive experiences across the board. Read less